Property Administrator

3 months ago

Sutton Coldfield, United Kingdom Dignity Full time

**Property Administrator**
Full-Time, Permanent
Sutton Coldfield - Birmingham

As the UK’s industry-leading company in end-of-life care, Dignity is committed to our customers in providing first-class service, investing in our growth, and empowering our people to be involved in positive change across our business.

At Dignity, we understand that great service comes from great people who are aligned with a single purpose, to be the UK’s leading provider of end-of-life care. We work in teams, and just like a family, we care for and protect our people and those that we look after. We embrace our diversity, celebrate our differences, and help one another grow.

To support our purpose, we are now seeking a Property Administrator to deliver a high standard of service, supporting our Property Department.

This permanent, full-time position reporting to our Property Office Manager, is an integral role within our property team. You will ensure consistency in delivering the highest standard of client service making sure that you are abiding by all aspects of the ‘Client Experience’.

**Let’s take a closer look at what your day-to-day will look like**
- Review incoming invoices and prepare for authorisation and payment
- Process incoming post
- Deals with all urgent matters as appropriate and keep routine matters up to date
- Composition of own correspondence
- Ensure maximum efficiency and minimum response times to all requests for information, support and other input
- Maintain and update excel spreadsheets
- Maintain and update Mainteno and Expansive, our property coordinating system
- Liaise with tenants, contractors, customers and suppliers
- Archiving (identifying files for archive, carrying out archiving process and maintain records through the scanning process as required
- Dealing with telephone queries
- Preparing CEA’s and actively processing through to authorisation
- Ensure confidentiality of all records and documentation
- To perform any other duties you may be reasonably requested to do

**Must haves we’re looking for in experience for this role**:

- Experience of working within an Administrative role previously
- Can work within a fast-paced Admin based environment
- Experience in handling a high volume of queries within strict time constraints
- Good reasoning skills with the ability to manage workloads effectively in order to meet SLA’s
- Organised, hard-working and can work on their own initiative or as part of a team effectively
- Solid multitasking and time-management skills
- Strong communication skills and able to engage well with others
- Ability to establish and maintain strong relationships at all levels and across functions in the organisation

**What you get from us**:

- Annual salary of £23,100pa.
- Accruing 22 - 25 days Holiday + Bank Holidays
- Pension Scheme.
- 3-month sick pay eligibility after a 12-month period.
- X2 Life Assurance.
- Free On-Site Parking
- Company Discounts
- Access to our apprentice & colleague development schemes internally.

**What are the next steps?**

**Equality, Diversity and Inclusion Statement**

Our Vision is to connect with our clients, colleagues, company, and communities based on our principles whilst celebrating our differences.

We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed, and bold action to promote inclusion and belonging.

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