Admin Clerk Max Fax

7 months ago


Bradford, United Kingdom Bradford Teaching Hospitals NHS Foundation Trust Full time

Including validation of patient data. Appointing patients and rescheduling appointments as required. Assist with any data collection and entry required at service level. Deal with telephone enquiries from patients, relatives, etc, which may be of a sensitive nature, in a constructive and sympathetic manner, referring to the appropriate person where necessary and documenting all phone messages on EPR to ensure a comprehensive audit trail.

Ensure that EPR is kept up to date with conversations with patients and that all investigations and other results are available for clinic appointments/admissions and that letters/results are saved in the appropriate place.. Maintain efficient office systems, and maintain a system for all CBCT referrals. Liaise with other departments/hospitals wards or staff.

To ensure accuracy when administering relevant IT systems. The systems could include EPR and/or other local IT systems. Works in close liaison with the Administrative Manager and secretaries and to assist in the smooth running of the Clinical Teams secretarial and administrative service. Works to the SOPs developed to support patient pathways.


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