Admin Clerk

2 months ago

Bradford, United Kingdom Bradford Teaching Hospitals NHS Foundation Trust Full time

An opportunity has arisen within the Medicine Division for a dedicated and methodical Administrator to provide support to the Cardiology Service.

The role will involve working closely with technicians, secretarial colleagues and patients, providing a comprehensive service. The post holder will be responsible for handling telephone calls, photocopying, data inputting and booking of appointments as well as being the first point of call for patients.

**Essential requirements for the post**:
Previous office experience in a NHS health care setting

Appropriate literacy/numeric skills (to GCSE standard or equivalent)

Excellent communication and organisational skills

The job holder will provide administrative and clerical support across the service. This includes;
- Checking patients into clinic, ensuring patient details are correct
- Booking appointments, booking patient transport and interpreters and cashing up clinics as necessary.

The job holder will also ensure that all outpatient and booking admissions activity data and referral to treatment data is recorded accurately, entering patient outcomes onto relevant IT systems in accordance with the Patient Access Policy. The job holder will deal with telephone calls and face to face enquiries from the public, staff, and other Health Care Providers, ensuring that they are dealt with accurately, in a timely, polite and courteous manner.

The job holder will have extensive involvement with Clinicians, Service Managers and other admin staff from across the Trust to ensure that patients are treated in accordance with the Trust’s policy and procedures.

The job holder will contribute to the development of efficient and lean processes to ensure an efficient service.

At Bradford Teaching Hospitals we’re passionate about providing outstanding care for the people of the Bradford district and communities across the North of England. We’re keen to meet people interested in sharing our passion and helping us continue to deliver the highest quality of care to our patients.

We’re a renowned teaching hospital trust at the forefront of research, education and development, with a state-of-the-art simulation and skills training centre on site.

In short, we can help you lift your career to the next level. We’ve received huge investment to improve patient care which means we have truly world-class facilities including a brand-new neonatal suite, state-of-the-art intensive care unit, a newly refurbished A&E department, new children’s unit and a welcoming, modern atrium and reception area for staff and visitors.

Please see attached for the job description document for this post for further details in regards to the main responsibilities of the role.

Closing date may change dependent on the response

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