Personal Injury Claims Handler

4 weeks ago


Walsall, United Kingdom MPJ Recruitment Ltd Full time

**Casualty Claims Handler**

**£28,000-£32,000 DOE plus bonus**

**Monday-Friday**

**Tamworth**

Our client a leading insurance business are looking for a Casualty Claims Handler to join their team based in Tamworth. Our client offers excellent progression opportunities with a lot of their senior team having progressed internally.

You’ll bring your experience and knowledge of working in a similar role within Casualty or Personal Injury Claims and utilise this to investigate insurance claims and determine the extent of liability. Managing the own damage and third-party repair process end to end, you’ll be communicating with third parties to determine the amount of money owed, as well as examining damages to people and property.

**Primary Responsibilities**:

- Review and record claims on our in-house system within product standards, check policy coverage and allocate appropriate codes and reserves.
- Make liability enquiries, in accordance with Adjuster’s Manual, using most appropriate method (phone, correspondence, field visit).
- Evaluate quantum by gathering relevant evidence, adjusting reserves in accordance with realistic reserving philosophy.
- Clearly explain decisions on liability, negotiating settlement within authority level where appropriate.
- Respond to all written and phone enquiries clearly, courteously and promptly.
- Review claims regularly using diary system to ensure accurate reserves and timely closure.
- Develop relationships with clients by providing a friendly, efficient service.
- Liaise with and control own solicitors to ensure cases not abandoned to them.
- Assist in general office administration (e.g. post, printing, order supplies, maintaining equipment) to ensure smooth running of office.
- Support, train and develop less experienced staff.
- Promote and enhance the business image.
- Attend Conferences/Consultations when appropriate.

**Casualty Claims Handler Benefits**:

- Fully funded Qualifications, and Learning and Development Courses
- 25 Days Annual Leave, Plus Bank Holidays
- Pension Package
- Subsidised Gym Membership
- Life Assurance
- Group Income Protection
- Season Ticket Loans
- Company perk box
- Employee stocks purchase plan

**CLICK APPLY** if you are interested in find out more about this opportunity.

**Job Types**: Full-time, Permanent

**Salary**: £28,000.00-£32,000.00 per year

**Benefits**:

- Additional leave
- Bereavement leave
- Canteen
- Casual dress
- Company pension
- Discounted or free food
- Employee discount
- Employee stock purchase plan
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Gym membership
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private dental insurance
- Private medical insurance
- Sick pay

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Yearly bonus

Work Location: In person

Reference ID: SB



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