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Project Administrator

4 months ago

Warwick, United Kingdom Right Now Recruitment Full time

**Multiple Project Administrator vacancies**

Right Now Group is delighted to be exclusively partnering with an industry-leading manufacturer Hansgrohe to recruit a number of exciting Project Coordinator roles within their existing Projects Team

Hansgrohe recently announced an exciting, £5 million relocation to a brand new, all purpose-built 44,000 square foot state-of-the-art facility in Tournament Fields, Warwickshire as they look to grow their already established brand in the UK and Ireland.

About the Hansgrohe Group - Setting the Beat of Water. Since 1901.

With its brands AXOR and Hansgrohe, the Hansgrohe Group, based in Schiltach/Southern Germany, enjoys a reputation as a leader in innovation, design and quality within the bath and kitchen industry. The Hansgrohe Group stands for long-lasting quality productsand for responsibility towards people and the environment.

**Job Title**: Project Administrator

**Job Type**: Full-Time Permanent

**Hours**: 37 per week Mon-Fri

**Salary**: 24k - 26k per annum + enhanced benefits

**Location**: Warwick - office based

**Project Coordinator Responsibilities**:

- Back-office project management for the supply of luxury/high goods to national property developers and international hoteliers.
- Supplying specification documents and pricing
- Procurement, including order management, stock, delivery and returns; and after-sales fault resolution and credit control
- Customer and Project data management using the relevant software/databases (SAP, CRM)
- Maintain and update sales pipeline to help identify new business.
- Regular customer communications to discuss ongoing and future projects and to develop business relationships.
- This includes all points of buying circle: Developers, Architects, Designers, Builders, Investors, Installers and end consumers.
- Account and order administration on SAP, resolving administrative or delivery enquiries.
- Upselling and specifying products based on customer's needs (B2B and B2C).
- Technical support; product troubleshooting, claims and engineer visits.
- Customer complaint management; resolving queries and issues for retailers, end consumers and installers

**Desirable**:

- Previous Project Administration/Coordination experience or experience in a Customer Service/Administration role involving multiple stakeholders
- Experience in working with SAP or similar
- Experience in building and maintaining relationships with customers
- Previous experience in supporting Property developers, Architects, Designers, Builders, Investors, Installers
- **Attention to detail**:

- Organised
- Highly numerical
- Good technical understanding with an interest in understanding a diverse product range
- Negotiation skills, previous experience in pricing would also be beneficial

**Please Note**: You must be available on Wednesday 1st or Thursday 2nd February for a face-to-face interview, assessment and also to find out more about how Hansgrohe can support and develop your future career. This will be held in and aroundTournament Fields.