Events & Sales Administrator

7 months ago


Manchester, United Kingdom Blue Arrow Full time

Blue Arrow is recruiting a Conference & Events Administrator with an immediate start to work for our client based in the Manchester City Centre.

Hours and Days of work are Monday to Friday 9am - 4pm (minimum 3month contract)

Rate of Pay is £13.00 per hour

**Duties will include**:
Responding to all enquiries or complaints, taking necessary action.
Liaiseing with clients, maintaining a positive relationship and respond to inquiries and requests in a timely manner.
Provide information on facilities and services to potential and existing clients, identifying their needs, and creating a package to suit their reqiurements.
Accurately maintain diary management and housekeeping of the computerised booking system/databases. Complete administrative duties, including but not limited to, creation and recording of client bookings, information and contracts, Operational Event Schedules and invoicing of events and relevant reporting.
Up-sell the facilities and services throughout all client communications regarding events bookings
Liaise with Catering, Facilities and relevant stakeholders, in order to ensure that the facilities are appropriately utilised for the maximisation of business opportunity and potential.
Work with internal contacts to ensure they have accurate, timely and up to date information regarding the operation of each event.
Produce an Operation Event Schedule, with comprehensive event details, in order to share accurate information with all stakeholders involved.
Be responsible for communicating event changes to other departments. Raise and receipt requisitions on internal finance systems, ensuring the timely payment of suppliers

The ability to work accurately under pressure, prioritise work and meet specific deadlines.

The ability to work collaboratively as part of a high performing sales team with a strong customer focus, in an efficient and effective manner.

Good organisational skills, including the ability to manage a substantial personal workload and to support a team in achieving its objectives.

Excellent oral and written communication skills, with the ability to understand customer requirements, in order to provide accurate information and assistance.

The ability to work on own initiative and also participate and contribute in a positive manner to all Service activities.

Good interpersonal and telephone skills, with the ability to liaise effectively across several different service areas and to develop and maintain a wide range of working relationships.

Proven track record in converting enquiries into sales.

Good working knowledge of all areas of Delivered Services / Conference & Events operation

Good working knowledge of management diary systems

Good practical understanding of customer service in a large organisation.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.



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