Managed Service Coordinator

6 months ago


Keswick, United Kingdom The Travel Chapter Full time

**Employment Type**: Permanent

**Hours of Work**: 9:00 - 5:00, 5 days per week between Monday and Saturday

**Location**: Predominately working from our office in Keswick

**Salary**: £24,000

**What will I be doing?**

The Property Management Service is a key department that keeps everything running smoothly. Our Coordinators are a force of nature that overcome all obstacles in their path to ensure our guests and homeowners have the best experience with us possible. The role is the perfect blend of field-based and office work where no two days are the same.

The sorts of things you’ll be doing include:

- Coordinating our cleaners, housekeepers, gardeners and maintenance contractors
- reviewing complaints or feedback around housekeeping standards and overseeing the issue until we reach a satisfactory outcome
- Assisting guests before, during and after their stay, dealing with any queries and or problems they have
- Keeping accurate records and ensuring administrative systems are updated
- Heading out of the office to meet our housekeepers to perform cleaning checks, and provide constructive feedback
- following inspections, provide our homeowners with suggestions to improve property quality and maintain standards
- Developing and maintaining a network of reliable and loyal housekeeping and property maintenance suppliers

**What are we looking for?**
- Experience in housekeeping, property letting, facilities management or understanding of holiday letting and meeting guest expectations
- An enthusiastic, friendly and welcoming team player with a passion for people and property
- Strong organisational skills, and the ability to run the administration of our property portfolio to a high standard
- A resilient character capable of successfully dealing with challenges and achieving positive resolutions
- Outstanding attention to detail, communication and comfortable setting expectations Someone who isn't afraid to get hands-on and take on tasks outside of their usual day-to-day responsibilities

**What’s in it for you?**

Apart from joining a rapidly growing company with a great culture and a big focus on employee development, we also offer competitive salaries and benefits which we feel look after our team well.

These include:

- 25 days’ paid holidays plus bank holidays (pro rata)
- A day off for your or a loved one’s birthday
- £500 paid towards a cottage holiday of your choice
- A paid day to volunteer with a charity of your choice
- Friends and family discount scheme
- Life assurance for your peace of mind
- Social clubs - whether you’re into pets, fitness, gardening, sustainability or nutrition, there's something for everyone
- Great social events - we are well known for our Christmas parties

**Who are we?**

Sally’s Cottages, part of the Travel Chapter family, are a company that values integrity, friendliness and fun Sally’s Cottages started in Eskdale with one cottage and a dream. Now we are lucky to have joined the company behind holidaycottages.co.uk, and Original Cottages.

IND1


  • Wedding Coordinator

    6 months ago


    Keswick, United Kingdom Clearwater People Solutions Full time

    Are you looking for a new change of work? Have you got experience working within the wedding sector? Our client a luxurious 4star Hotel & Spa, is currently recruiting for a Wedding Coordinator to join their Wedding team. The Weddings Coordinator will be working in a small team to help provide a high level of guest care and flawless attention to detail. The...


  • Keswick, United Kingdom Cracking Recruitment Full time

    Housekeeping Coordinatorrequired on a part time basis to work 4 days per week per week for the UK’s leading, largest and most established specialist travel company within staycation and holiday rentals based in their Keswick Regional Office. **What will I be doing as a Housekeeping Coordinator: - ** - You’ll be responsible for managing direct and 3rd...


  • Keswick, United Kingdom Book Local Full time

    **Company description** Book Local is a Holiday letting and management agency with customer service at the forefront of our business. **Job description** Book local are looking to recruit a hard working person to help out in our expanding business. **What will I be doing as a Accommodation Coordinator: - ** - You’ll be responsible for managing direct...


  • Keswick, United Kingdom SSAFA Full time

    This role covers Keswick and surrounding areas. Do you enjoy teamwork and helping others? Are you empathetic with good organisation, IT and communication skills? If so, we’d love to hear from you. You don’t need an Armed Forces background, just a commitment to providing great support to our beneficiaries. **What is a Branch Support...


  • Keswick, Cumbria, United Kingdom British Heart Foundation Full time

    We are seeking a talented Retail Experience Coordinator to join our team in Keswick.The ideal candidate will have a passion for delivering exceptional customer service and a keen eye for detail. This is a part-time role, working 6 hours a week in one of our busy clothing stores.As a Retail Experience Coordinator, you will be at the forefront of our retail...


  • Keswick, United Kingdom SSAFA Full time

    This role covers Keswick and surrounding areas. Could you help to raise vital funds for SSAFA in your local area? You don’t need a military background, just the ability to get on with all kinds of people, some basic I.T skills and good written and spoken English. If you already have some fundraising experience that would be great too but it’s not...


  • Keswick, United Kingdom SSAFA Full time

    This role covers Keswick and surrounding areas. Could you help to raise vital funds for SSAFA in your local area? You don’t need a military background, just the ability to get on with all kinds of people, some basic I.T skills and good written and spoken English. If you already have some fundraising experience that would be great too but it’s not...


  • Keswick, Cumbria, United Kingdom The Royal Oak Full time

    We are searching for a highly motivated Food Service Operations Manager to join our team at The Royal Oak. This is a fantastic opportunity for someone with previous experience of working within a busy, food-led operation to take the next step in their career.As a Food Service Operations Manager, you will be responsible for leading a shift and ensuring that...


  • Keswick, United Kingdom SSAFA Full time

    This role covers the Keswick and surrounding areas. Could you raise SSAFA’s profile in your local area? You just need patience and the ability to get on with a wide range of people and age groups, some basic I.T skills and good written and spoken English. If you think this could be he role for you, we’d love to hear from you. **What is a Publicity...


  • Keswick, Cumbria, United Kingdom The Royal Oak Full time

    We're looking for an ambitious Food and Beverage Team Leader to join our team at The Royal Oak. You'll be responsible for supporting our Deputy and Assistant Managers in a busy Inn environment.Your key responsibilities will include:Serving food and drink, taking room reservations, and providing exceptional guest serviceLeading a shift and ensuring our guests...


  • Keswick, United Kingdom SSAFA Full time

    This role covers Keswick and surrounding areas. Could you raise SSAFA’s profile in your local area? You just need patience and the ability to get on with a wide range of people and age groups, some basic I.T skills and good written and spoken English. If you think this could be he role for you, we’d love to hear from you. **What is a Publicity...

  • Wedding Co-ordinator

    6 months ago


    Keswick, United Kingdom Clearwater People Solutions Full time

    **Wedding Co-Ordinator**: - Location- Keswick- Discipline: - Events & Hospitality- Salary: - £28000.0- Contact name: - Jo Foster- Job ref: - 6169- Published: - about 4 hours agoAre you looking for a new change of work? Have you got experience working within the wedding sector? Our client a luxurious 4star Hotel & Spa, is currently recruiting for a Wedding...


  • Keswick, United Kingdom Honister Slate Mine Full time

    Are you an organised and adaptable individual with a passion for providing excellent customer service? If so, we have the perfect opportunity for you! We are currently seeking a Part-Time Administrative Assistant to join our dynamic team for 2 days a week. **Responsibilities**: **Uniform Issuing**: Manage the issuance and tracking of uniforms for staff...


  • Keswick, United Kingdom British Heart Foundation Full time

    About the RoleWe are seeking an experienced Assistant Store Manager to join our team in Keswick. As a key member of our store management team, you will be responsible for supporting the Store Manager, inspiring and motivating staff and volunteers, and contributing to the success of the store.Key ResponsibilitiesSupport the Store Manager in achieving sales...


  • Keswick, United Kingdom Book Local Full time

    **Company description** Book Local is a Holiday letting and management agency with customer service at the forefront of our business. **Job description** - IT literate across all MS office software - Word/Excel/Outlook - Ability to problem solve/work in a busy office - Flexibility of days/hours - Interest in property - Full driving licence and own...


  • Keswick, United Kingdom CV-Library Full time

    Electrical Project Engineer Cumbria £64,000 - £72,000 + 25 days hol + BH + remote working Permanent Are you an experienced Electrical Project Manager looking for your next career move? This is your chance to join an industry leader, where you will co-ordinate all project elements including development of budgets, plans, work schedules and...


  • Keswick, Cumbria, United Kingdom The Royal Oak Full time

    We're seeking a skilled and detail-oriented Maintenance Assistant to join our team at The Royal Oak.Your role will be to ensure the inn and its grounds are well-maintained and presented to a high standard.You will support the team by maintaining the property's cleanliness and organization, ensuring all areas are presented to a high standard.You will be...


  • Keswick, Cumbria, United Kingdom Thwaites Full time

    Senior Kitchen Coordinator Job DescriptionWe are looking for a skilled and experienced Senior Kitchen Coordinator to join our team at Thwaites. As a key member of our kitchen team, you will be responsible for ensuring the smooth operation of our kitchen and maintaining the highest standards of quality and safety.In this role, you will work closely with our...


  • Keswick, United Kingdom Avon Search & Selection Full time

    Job Title: Director of Elderly Care ServicesCompany Overview:We are a leading recruitment agency, Avon Search & Selection, and we have an exciting opportunity for a skilled professional to join our team as a Director of Elderly Care Services. Our client is a reputable Residential Care facility in Keswick, offering 24-hour care for people over the age of 65,...


  • Keswick, United Kingdom Skipton Building Society Full time

    Hours: In a full-time Branch based role; you will be working 36 flexible hours across Monday to Saturday to support operating hours in the branch. This is a 12-month Fixed Term Contract. Salary: £22,464 Per Annum Closing Date: Sun, 16 Jun 2024 We are recruiting for a Customer Service Consultant within Keswick/ Penrith branches. You have...