Support Worker Team Leader

6 months ago

Bristol, United Kingdom Nudawn Housing & Support Services Full time

**About us**

Nudawn Housing and Support Service is an outward-looking organisation. It provides focused semi-independent accommodation services to young people aged 16+. The services and packages are tailored for looked after young people aged 16+ who have lived in various settings or placements and are ready to transition to independent living or those who come into care after they turn 16 years. At Nudawn Housing and Support Services (NHSS), we want a community where young people can thrive. A place where young people can stay safe and make a positive contribution to society. We aim to ensure that these young people improve their independent living skills, achieve economic well-being, develop and continue to strengthen relationships with their family and friends.

**Organisational Values**
- Respect
- Equity
- Empowerment
- Dignity

**Our Mission**
- To provide comprehensive support that fosters confidence in young people to live independently thereafter.
- To support young people in a safe, nurturing and enabling environment to gain essential life skills invaluable to achieving their full potential and enjoying a purposeful future.
- To give these young people a fresh start from a tabula rasa clean slate

**Our Objectives**
- Recognise the individual uniqueness of Service Users, staff and visitors, and treat them with dignity and respect at all times.
- Deliver high-quality and safe Care in Domiciliary Care, Nursing Needs and Supported Living.
- Enabling each service user to live in an environment that encourages positive relationships.
- Help individuals to improve function and live with greater independence.
- To see better health outcomes for service users.
- To enable service users to feel safe in their community and be able to make a positive contribution.
- To provide a safe and nurturing environment that contributes to every aspect of their well-being.
- To ensure service users receive the proper support they need and to make them feel valued.
- To see service users overcome their challenges and learn how to deal with societal pressures positively.
- To empower service user to develop and nurture strong friendships and relationships based on good communication, good mannerisms, honesty, care, empathy, respect and a sense of belonging as they transition into the real world.
- Job Title: Team Leader
- Division/Department: Semi-independent (Leaving Care)
- Responsible to: Operational Director
- Accountable to: Directors
- Salary: £28,307
- Hours: 40
- Location: South West England

**Job Summary**

Working with the Area Manager, the post holder will have responsibility for and performance of the management of the Semi-independent services across South West England and is responsible for the operational delivery, performance and governance of these services.

The post holder will lead their service teams to ensure the efficient and effective delivery of high-quality young person-centred services, strategic planning, service development and change programmes, driving innovation, modernisation and high levels of staff and young people satisfaction working in partnership with the Area Manager.

Alongside the Area Manager, responsible for providing a key leadership role in delivering financial, quality, performance, productivity and workforce targets, local and national, as agreed through the business planning, appraisal and personal development processes.

Deputising for the Area Manager, responsible for establishing and maintaining internal controls to ensure delivery of financial management and the deployment of resources in line with the organisation’s financial plan and by the financial governance requirements. This will include delivering organisational growth levels and managing related pay and non-pay expenditure within agreed budgets, achieving required levels of cost improvement and underpinning service line profitability.

Together with the Area Manager, lead the development and delivery of business plans to ensure continuous service improvement, quality and financial efficiency.

Responsible for direct line management of the Support Workers working within the Semi-independent service in South West England and for establishing and maintaining effective structures and systems of control for staff management, including recruitment, appraisal, development and support of the Organisation’s HR policies and procedures.

Responsible for establishing and maintaining effective governance and safeguarding systems, working in close conjunction with the Area Manager to enable the delivery of high-quality outcomes and young people's experience.

Work with engage with internal and external stakeholders and build collaborative relationships to improve communication and ensure delivery of the business plan and strategic objectives.

**Key Responsibilities**

**Young People**
- Ensure that any matters relating to child protection and safeguarding are managed in line with current legislation, national stand

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