Engagement/progression Consultant

7 months ago

Sunderland, United Kingdom Triage Central Ltd Full time

Starting Salary: £25,000 (Dependant on experience)

About the role: We are looking for an Engagement & Progression Consultant who will promote opportunities for learners to participate in sector training and qualifications supported by the Education & Skills Funding Agency and will be responsible for sourcing suitable progression options for learners. The role will be to provide a link between Triage and Jobcentre Work Coaches, Employers and Key Partners, ensuring a regular flow of referrals on programme and job opportunities for learners to access. The Engagement & Progression Consultant will also facilitate awareness sessions to provide information on upcoming training, as well as completing eligibility checks to ensure learners are accessing the most suitable support.

Role themes: Relationships & Stakeholder Management | Quality & Compliance | People Motivation & Coaching

Required criteria:

- Performance driven with the ability to work to various targets including performance and quality measures
- Exceptional communication, marketing and networking skills
- Experience in employability, training, education or learning environments
- Ability to motivate and encourage people, identifying learning needs and matching these to available options
- Excellent time management and organisational skills with experience of being accountable for own work
- Technical skills including strong literacy and numeracy skills, good computer/technology skills and good written communication/record keeping skills
- Excellent communicator both verbal and written
- Applicants must be mobile throughout the region as this role may include travelling to premises across Sunderland, Gateshead, County Durham and South Tyneside.

Desirable criteria:

- Knowledge of welfare/benefits system
- Possess high standards and have excellent organisational skills, being able to prioritise workloads and deadlines
- Ability to work in a fast paced, target driven environment
- Proven track record in driving online growth (preferred).
- Experience in using current social media channels and tools in a business environment.
- Competent in using Microsoft Word, Excel and PowerPoint, with a working knowledge of database management

About the successful applicant:

- Thrive in a people-centric environment
- Interest in self-development
- Values driven
- Compassionate with a true desire for helping people succeed
- Continuous improvement mindset
- Sharing ideas and best practice will come naturally to you
- Will go the extra mile to get the job done to the highest of standards

More details about the role:
Relationships & Stakeholder Management
- To carry out engagement activities to raise awareness with referral partners about the benefits of participating in certified training
- To be responsible for the lead generation and conversion to increase the number of people signing up to training.
- To be accountable for identifying employer vacancies and placements that match the job goals of learners, aligning with training that supports local labour market opportunities
- To build and foster long standing relationships with referral sources, such as National Careers Service, Jobcentre Plus, Local Enterprise Partnerships, Community Groups, Justice Services and other relevant organisations.
- Work as part of a team towards individual and team targets
- Proactively identify new opportunities to recruit new learners
- To ensure that all data requirements are maintained, records are up to date accurate and deadlines for returns are made.
- Create and develop engaging social media content.

Quality & Compliance
- To manage sourced employer vacancies ensuring that all vacancies are tracked to closure of vacancy, filled or cancelled.
- To maintain learners’ records to ensure audit and quality compliance that meets the needs of the contract holders
- To process documentation accurately and timeously and work closely with the administration team to ensure appropriate information is collated for claim and statistical purposes.

People Motivation & Coaching
- Provide ongoing support for learners to engage in a variety of different and innovative ways
- Ensure a steady flow of referrals on programme by utilising marketing mediums, presentations and follow up phone calls.
- Influence and persuade employers and partners to utilise Triage for their recruitment and training needs
- Assist learners upon completion of training to secure further learning and employment opportunities.
- Provide information, advice and guidance to learners to keep them motivated and engaged.

NB: All applicants must obtain a Disclosure Check on successful appointment (cost reimbursed).

**Job Types**: Full-time, Permanent

**Salary**: From £25,000.00 per year

**Benefits**:

- Cycle to work scheme
- On-site parking
- Store discount

Schedule:

- Monday to Friday

Work Location: In person

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