Customer Service Administrator

3 months ago


Mitcham, United Kingdom Farmiloes Full time

**Can you deliver outstanding customer service?**

**Customer Service Administrator**

**Monday-Friday: 9am - 5:00pm**

An exciting opportunity has arisen to join our company which prides itself on its industry and product knowledge. A friendly family owned business which has been trading for nearly 200 years specialising in the luxurious sector of the bathroom industry.

We understand that every customers needs are different and we take pride in delivering a service that puts our customer at the heart of our business.

**Your Role**
- providing technical information to customers
- managing the daily workload to a deadline
- Deal with / escalate problem calls
- Develop relationships with existing and new accounts
- Provide pre-sales and post-sales support
- Other admin duties as allocated

**Your Skills & Experience**
- Experience of working in a busy office environment
- Excellent telephone manner and desire to provide superior customer service is essential
- Must be able to work independently and deal with customer requirements
- Possess good interpersonal skills and be able to forge relationships with new and existing customers
- Work well within a team
- Good organisational skills, have good attention to detail
- Being confident, thorough and collaborative
- Bathroom, plumbing, electrical or technical background would be an advantage, but not essential

**Your Salary**

The salary we are offering is 22k per annum. Enrolment into our company pension scheme (after a qualification period), 20 days paid holiday not including bank holidays.

**Job Types**: Full-time, Permanent

**Salary**: From £22,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Customer service: 2 years (required)

Work Location: In person

Reference ID: Customer Administrator



  • Mitcham, United Kingdom Yodel Full time

    **Customer Service Administrator**: **Role Overview**: Customer Service Administrator - Mitcham - £10.42 ph - 7am-11am - 20 hours per week - Tuesday - Saturday - Permanent **Benefits**: - Free On Site Parking - Opportunities to progress - Overtime always available! - Uniform provided - 28 Days Holiday Entitlement - Excellent Pension Programme - Staff also...


  • Mitcham, United Kingdom Knightguard Ltd Full time

    **Requirements**: - Previous administrative experience - Computer literate - Good communication skills and telephone manner - Willingness to learn and develop within the company - Flexible **Job Types**: Full-time, Permanent **Salary**: £11.00 per hour **Benefits**: - Casual dress - Company pension - On-site parking Schedule: - 8 hour shift - Monday...


  • Mitcham, United Kingdom Glowarm Central Heating Ltd Full time

    **Job descriptio**n Customer Service Co-Ordinator required for friendly Mitcham based central heating company. This is your chance to join a friendly team at one of London and the South's leading central heating companies. **As Customer Service Co-Ordinator your key responsibilities will include** - Arranging customers appointments and engineers...


  • Mitcham, Greater London, United Kingdom South West London and St Georges Mental Health NHS Trust Full time

    Job Overview We are looking for a dedicated Band 4 Administrator to join our team within the Merton Services for Older People. This role supports various services, including the Community Mental Health Team, Home Treatment Team, and Memory Assessment Service, which provide both clinic and home-based appointments while actively assisting families and...


  • Mitcham, Greater London, United Kingdom South West London and St Georges Mental Health NHS Trust Full time

    Job Overview We are looking for a dedicated Band 4 Administrative Coordinator to join our team within the Merton Services for Older People. This role encompasses various services, including the Community Mental Health Team, Home Treatment Team, and Memory Assessment Service, which provide both clinic and home-based appointments while actively supporting...


  • Mitcham, Greater London, United Kingdom FMG Repair Services Full time

    Job Summary:We are seeking an experienced Customer Service Representative to join our team at FMG Repair Services. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and ensuring a smooth experience for our clients.Key Responsibilities:Booking customer cars in for repair/attention and preparing job...


  • Mitcham, Greater London, United Kingdom FMG Repair Services Full time

    Job Summary:We are seeking an experienced Customer Service Representative to join our team at FMG Repair Services. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and ensuring a smooth experience for our clients.Key Responsibilities:Booking customer cars in for repair/attention and preparing job...


  • Mitcham, Greater London, United Kingdom Biscuiteers Full time

    Job DescriptionBiscuiteers is a luxury gifting brand seeking a Customer Service Executive to join our team. As a key member of our Biscuit Happiness Team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive a fantastic experience.Key Responsibilities:Customer Service: Respond to customer inquiries and...


  • Mitcham, Greater London, United Kingdom Biscuiteers Full time

    Job DescriptionBiscuiteers is a luxury gifting brand seeking a Customer Service Executive to join our team. As a key member of our Biscuit Happiness Team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive a fantastic experience.Key Responsibilities:Customer Service: Respond to customer inquiries and...


  • Mitcham, Greater London, United Kingdom FMG Repair Services Full time

    Job Summary:We are seeking an experienced Customer Service Advisor to join our team at FMG Repair Services. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our clients.Key Responsibilities:Provide timely and effective communication with customers,...


  • Mitcham, Greater London, United Kingdom Biscuiteers Full time

    Job DescriptionAbout UsBiscuiteers is a luxury gifting brand that offers a unique and stylish solution for special occasions. We are committed to providing a seamless and joyful experience for our customers, delivering a little magic with every hand-iced biscuit.Our MissionWe aim to provide a world-class customer experience, ensuring that every customer...


  • Mitcham, Greater London, United Kingdom Biscuiteers Full time

    Job DescriptionAbout UsBiscuiteers is a luxury gifting brand that offers a unique and stylish solution for special occasions. We are committed to providing a seamless and joyful experience for our customers, delivering a little magic with every hand-iced biscuit.Our MissionWe aim to provide a world-class customer experience, ensuring that every customer...


  • Mitcham, Greater London, United Kingdom Biscuiteers Full time

    We're seeking a skilled Customer Service Executive to join our team at Biscuiteers, a luxury gifting brand, for our busy seasonal period.Key Responsibilities:Deliver exceptional customer service across all touchpoints, ensuring a positive experience for our clients.Collaborate with the Biscuit Happiness Team Leader to act as the voice of the customer in the...


  • Mitcham, Greater London, United Kingdom Biscuiteers Full time

    We're seeking a skilled Customer Service Executive to join our team at Biscuiteers, a luxury gifting brand, for our busy seasonal period.Key Responsibilities:Deliver exceptional customer service across all touchpoints, ensuring a positive experience for our clients.Collaborate with the Biscuit Happiness Team Leader to act as the voice of the customer in the...


  • Mitcham, Greater London, United Kingdom Biscuiteers Full time

    We are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Biscuiteers. As a key member of our Biscuit Happiness team, you will be responsible for delivering exceptional customer service and support across various channels.Key Responsibilities:Provide timely and effective responses to customer inquiries, ensuring a...


  • Mitcham, Greater London, United Kingdom Biscuiteers Full time

    We are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Biscuiteers. As a key member of our Biscuit Happiness team, you will be responsible for delivering exceptional customer service and support across various channels.Key Responsibilities:Provide timely and effective responses to customer inquiries, ensuring a...


  • Mitcham, Greater London, United Kingdom beBee Professionals Full time £20,000 - £25,000

    Be Part of Our Dynamic Retail Team!We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Mitcham, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Customer Service: Greet and assist...


  • Mitcham, Greater London, United Kingdom beBee Professionals Full time £20,000 - £25,000

    Be Part of Our Dynamic Retail Team!We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Mitcham, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Customer Service: Greet and assist...


  • Mitcham, United Kingdom FMG Repair Services Full time

    Position: Customer Service Advisor Salary: £28,000.00 Hours: 45 /week Monday - Friday + SATs if required (paid at overtime) This is an exciting opportunity for an experienced Customer Service Advisor to join the UK’s leading Accident and Collision Repair specialists in our increasingly busy site in Slough. As part of a team of specialist...


  • Mitcham, United Kingdom TeamSport Full time

    **Customer Sales Service Assistant** TeamSport Indoor Karting creates a safe, unique, and exciting experience for everyone! We are now recruiting for Customer Sales Service Assistant - Host/ Marshal to work on and off the track, face to face with our customers. **About the Opportunity** We are recruiting for a customer-facing, split role position which we...