Customer Service Co-ordinator
6 months ago
**Job descriptio**n
Customer Service Co-Ordinator required for friendly Mitcham based central heating company. This is your chance to join a friendly team at one of London and the South's leading central heating companies.
**As Customer Service Co-Ordinator your key responsibilities will include**
- Arranging customers appointments and engineers workloads
- Speaking with customers and resolving any issues / enquiries
- Dealing with our contract clients such as estate agents and insurance companies
- Database entry
- Invoicing
- Administrative & general office duties.
**Skills Required**:
- Microsoft Windows
- Microsoft Office (Excel / Outlook / Word)
- Good telephone manner essential
- Able to work calmly under pressure
- Experience in customer service environment
- Excellent communication skills
- Keen to learn and work within a team
- Previous experience in the heating industry an advantage but not crucial, as training given.
**In return for your skills and experience, you will receive**
- 20 days paid holiday, increasing to 25 days with length of service, plus 8 bank holidays
**Hours**
40hrs per week (Mon-Fri 8am-5pm)
Expected hours: 40 per week
Starting salary: £26k per annum
**Salary**: £26,000.00 per year
**Benefits**:
- Casual dress
- Free parking
- On-site parking
- Sick pay
Schedule:
- Monday to Friday
**Education**:
- GCSE or equivalent (required)
**Experience**:
- customer service: 3 years (required)
Ability to Commute:
- Mitcham (required)
Work Location: In person
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