Customer Service Co-ordinator

6 months ago


Mitcham, United Kingdom Glowarm Central Heating Ltd Full time

**Job descriptio**n

Customer Service Co-Ordinator required for friendly Mitcham based central heating company. This is your chance to join a friendly team at one of London and the South's leading central heating companies.

**As Customer Service Co-Ordinator your key responsibilities will include**
- Arranging customers appointments and engineers workloads
- Speaking with customers and resolving any issues / enquiries
- Dealing with our contract clients such as estate agents and insurance companies
- Database entry
- Invoicing
- Administrative & general office duties.

**Skills Required**:

- Microsoft Windows
- Microsoft Office (Excel / Outlook / Word)
- Good telephone manner essential
- Able to work calmly under pressure
- Experience in customer service environment
- Excellent communication skills
- Keen to learn and work within a team
- Previous experience in the heating industry an advantage but not crucial, as training given.

**In return for your skills and experience, you will receive**
- 20 days paid holiday, increasing to 25 days with length of service, plus 8 bank holidays

**Hours**

40hrs per week (Mon-Fri 8am-5pm)

Expected hours: 40 per week

Starting salary: £26k per annum

**Salary**: £26,000.00 per year

**Benefits**:

- Casual dress
- Free parking
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (required)

**Experience**:

- customer service: 3 years (required)

Ability to Commute:

- Mitcham (required)

Work Location: In person


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