Fleet & Compliance Coordinator (Part-time)

4 weeks ago

Warwick, United Kingdom Baxi Heating Full time

**Operations Support - Fleet & Compliance Coordinator**

**Warwick (Hybrid) Part Time (22 hrs) - Permanent**

Are you looking for your next challenge? Baxi Heating is a leading provider of environmentally friendly and efficient heating solutions across a range of leading domestic and commercial brands. We have over 150 years of experience, pride ourselves on our values and strive for earning lifetime loyalty with our customers.

An exciting vacancy has arisen within our Baxi Customer Service Team for an **Operations Support - Fleet & Compliance Coordinator** to join us on a part-time basis 22 hrs a week). Reporting directly to the Compliance Manager, the main purpose of this role is to ensure that compliance is adhered to in areas of the business including the contact centre and the field service engineers, whilst delivering exceptional customer service and ensuring safety always remains our top priority.

As an **Operations Support - Fleet & Compliance Coordinator**, you will:

- Using the designated systems to gather data from various sources e.g. field HHTs, vehicle tracking devices and manipulate this data to present to management on monthly dashboards
- Present data in a suitable format for investigations/disciplinary evidence
- Monitor and review engineer compliance in ‘button pressing’ on HHT devices
- Ensure all vehicles are correctly maintained, serviced and road-worthy.
- Build relationships with third parties and supplies.
- Annually collate the P11d data for payroll for submission to HMRC
- Checking validity of business/private mileage claims.
- Assist with the management of in night engineer deliveries account and carry out regular review meetings, ensuring the agreed SLA is met
- Gas Safe Registration and RIDDOR reporting
- Monitoring of costs
- Work closely and build strong relationships with the Field Management Team to ensure good communication for resolution of problems that may be identified.
- Fuel branding compliance
- Report any issues which do not conform to agreed company processes.
- Onboarding/Maintenance of Sub Contractor contracts and registrations
- Monitor driver behaviour and advise of any corrective actions that are required

**Knowledge, Skills & Experience Required**:

- Experience/knowledge of compliance and adherence to policies and procedures and be able to collate and present data to confirm their findings.
- Must be a good communicator, both verbally and written.
- A team player and a ‘people person’ who thrives on engaging with others to obtain results. Focus on delivering first class service is essential as well as a desire to support other functions during busy periods.

**Essential**
- Spreadsheet/data analysing - Microsoft Excel
- Driving License

**Desirable**
- Fleet experience
- Previous experience in a compliance background is an advantage.
- Experience of working with a mobile workforce system
- Experience of working with a vehicle tracking system
- Microsoft Access

We offer a competitive salary alongside 25 days holiday per annum not including UK bank holidays. We also offer a contributory pension and sick pay schemes, staff discounts and more.

Does this sound like you? Then we would love to hear from you

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.

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