Junior Ict Officer
1 month ago
Title: Junior ICT Officer
Location: Middlesbrough
**Salary**: £26,000
We are currently seeking a Junior ICT Officer to join our Business Systems team. As a vital member of the team, you will support the implementation of new systems across the organization and maintain and evolve our existing systems by resolving routine ICT service requests and issues.
**Responsibilities**:
- Set up and configure hand-held and other devices to the organization, ensuring successful registration and providing users with appropriate support and guidance.
- Perform system administration functions such as creating new user accounts, amending permissions, resetting passwords, and other standard service request functions.
- Support the implementation and best use of business information systems within the organization.
- Assist the business systems team with various administrative tasks across the business systems portfolio.
**Requirements**:
- Good working knowledge of Microsoft products.
- Experience in handling customer enquiries, resolving queries with a focus on customer experience.
- Strong communication skills to build good relationships and work well with people.
- Good organizational skills.
- Adaptable and flexible personality, willing to work in a fast-paced environment and respond appropriately to the organization's evolving requirements.
- Ability to travel independently would be advantageous but not essential.
**Benefits**:
- A competitive salary
- Pension benefits
- Quick progression opportunities
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