People and Culture Officer

2 weeks ago

Cambridge, United Kingdom University Arms Full time

**Job Ref**:UNI1139

**Branch**:University Arms

**Location**:University Arms, Cambridge

**Salary/Benefits**:Competitive Salary

**Contract type**:Permanent

**Hours**:Full Time

**Hours per week**:40

**Posted date**:21/02/2024

**Closing date**:05/04/2024

**ABOUT US**

University Arms is a 192-bedroom design-led Hotel situated in the heart of Cambridge, United Kingdom. Overlooking Parker’s Piece is the Hotel’s quintessentially British Restaurant and Bar, Parker’s Tavern, Library Lounge and beautiful wood panelled Ballroom.

Opened in 1834 as a Coaching Inn, University Arms is Cambridge’s oldest Hotel. For 180 years the Hotel was added to, updated and modernised in the line with the age, however, it was the reopening in 2018 after a four-year £80m full renovation that really positioned the Hotel. It is now Cambridges ‘go to’ destination, alluring visitors with the promise of a sense of modern luxury.

**THE ROLE**
- To support the Human Resources Director in implementing the hotel's people, engagement, and development strategy.
- Facilitate positive change in relation to workforce culture.
- Provide advice and support to Managers on people administration, recruitment, onboarding, employee relations, performance management, training, and development.
- Manage employee relations, addressing concerns, and promoting a positive work environment.
- Deliver a bi-weekly hotel induction for all new joiners, ensuring a positive introduction to their roles.
- Ensure people policies and processes are adhered to and continually improved.
- Coordinate all matters of work sponsorships and visas.
- Coordinate the Team Member incentive schemes.
- Promote Team Member communication activities and channels.
- Organise and coordinate the Team Member engagement calendar, fostering a sense of purpose fun
- Coordinate all internal events eg: Team Member town halls, new joiner/leaver events, celebration dates and the annual Team Member party.
- Identify opportunities for continuous learning and career advancement within the hotel.
- Support the Human Resources Director in delivering, designing, and coordinating the people training development calendar.
- Ensure administrative duties are completed including but not limited to filing, issuing letters, managing Team Member files, compliance training completion, coordinating long service awards, managing the referral scheme, and preparing birthday cards.
- Update and track the probation period appraisals of all Team Members.
- Support the Human Resources Director in ensuring activities are in line with department budgets and keep accurate records of invoices and monthly expenditures, reporting any discrepancies.
- Maintain accurate and up-to-date data and produce regular and ad-hoc reporting as required.
- Assist in the monthly HS Committee.
- Be on the lookout for opportunities to work more effectively to have a greater positive impact on the business.
- Supporting Line Managers with all employee relation matters sensitively and professionally, with an understanding and consideration of business risk, taking mitigating actions where required and escalating as needed to the Human Resources Director.
- Other duties may be assigned.

**WHAT WE ARE LOOKING FOR IN YOU**
- That you have a genuine interest in developing a career in People Culture (HR).
- CIPD level 3 or 5 qualification [preferred].
- A true HR generalist with prior experience as a Coordinator, Officer, Advisor, or Executive.
- Previous experience in hospitality/hotel environment (preferred)
- Strong attention to detail, organisational skills ability to work in a fast-paced environment.
- Experience in designing and delivering training.
- Demonstrated experience in leading and advising on investigation meetings and disciplinary hearings.
- A creative problem solver who has the ability to genuinely connect with others.
- Ability to operate with honesty, integrity professionalism at all times.
- Have excellent communication skills, both verbal and written.
- Ability to work on-site.

**THE PERKS**

As well as the opportunity to work with a fantastic team in an exceptional property, the position comes with:

- Support with your CIPD qualification
- Recommend a friend bonus scheme
- Employee Assistance Programme from day one
- Competitive salary
- Free meals on duty
- Team Member Incentives
- Team Member Parties
- Room and FB discounts across the Marriott portfolio

**RIGHT TO WORK**

**Why work at University Arms and Parker’s Tavern?**

We are passionate about Cambridge’s heritage, and want to share that with our guests in a context that is contemporary, thoughtful and engaging. We deliver an experience of considered modern luxury, and take pride in our work. If you are enthusiastic about your city and your work in the hospitality sector you will find working at the University Arms truly rewarding.

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