Business Administration Apprentice

7 months ago


Doncaster, United Kingdom Xtol Development Services Full time

Doncaster based rail company

**Job Summary**

To assist the vocational department with administration duties.

**Month 1**:You’ll get to know everyone in the MIS/Vocational Department and start to get to know others within the Doncaster HQ. During the first month, you will learn about the organisation and the work we do, you will understand the type of work the team do (Enrolling, Completing, Achieving and Withdrawing learners) and will complete the required mandatory training. During this month you will enrol on the Level 3 Business Administrator Apprenticeship Programme.

**By 6 months**: You will have a good understanding of the job and team and the key outputs, particularly the use of Maytas. You will understand what the key eligibility criteria is for funded programmes and how to use the Learner Management System.

**By 12 months**: You will be to effectively use the Learner Management System and other tracking systems in relation to the learner’s programme. You will be a able to provide reports to Funding Compliance manager on progress of all the enrolments, withdrawals and completions.

**By 18 months**: You will be contributing ideas on current processes and be able to bring in key and relevant learning from the apprenticeship programme. You will be confident in using the commercial and funded learner systems and be confident in understanding the funded programmes. You will also be preparing for your End Point Assessment with the full support of the MI/Funding Compliance Team.

**What you’ll be doing**
- General office admin duties including but not exclusive to archiving, filling, scanning, photocopying and answering incoming calls.
- Support with organisations enrolment and completion process in timely manner including withdrawals, breaks in learnings and administration of their learner file.
- Collecting and sorting post, posting certificates to the learners and/or employers
- Support with learner registrations and completions with relevant Awarding Bodies.
- To liaise with customers to process the booking of training and assessment events (as per the company booking procedure) ensuring all enquiries are closed off correctly.
- To build positive relationships with key contacts and customers on a regular basis
- To support Funding Compliance Manager and the Compliance Department with all internal and external audits with governing bodies as guided by the Quality / Compliance function and Industry Standards.
- To engage in Continuous Professional Development (CPD) as required by the company.
- Always maintain confidentiality in line with GDPR.

**What we’re looking for**:

- Team player, committed to own learning and development.
- Grade C (9-4) level GCSE or above (or equivalent) in Maths & English _**-DESIRABLE**_
- Competent in the use of Microsoft Office
- High level of numeracy, literacy skills and IT skills.

**Salary**:
Starting pay rate that Apprentice will receive is **£5.28** per hour.

After successful completion of **6 month **probationary period, salary would increase to **£14,000** per annum.

After **completion** of the apprenticeship, salary will **increase** to real living wage **£22,672** per annum.

**Benefits**:

- Flexible working hours
- Free onsite parking
- Company pension scheme
- Yearly bonus
- Extra leave for Christmas shutdown

**Training/Qualifications you will gain**:

- Business Administrator Level 3
- Any internal training required to support job role

**ALL** training will take place in the workplace.

**This apprenticeship could be just the opportunity to get things started**

Our apprenticeship roles are specifically designed to support individuals entering the workforce in the infancy of their career or those who have had significant break in employment. if this sounds like you we’d love you to get in touch.

**Job Types**: Full-time, Apprenticeship

**Salary**: From £5.28 per hour

**Benefits**:

- Free parking
- On-site parking

Schedule:

- Monday to Friday

Application question(s):

- Are you aware this is an apprenticeship?
- How will you travel to the vacancy location? How long will it take you?

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person



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