Operations Lead

7 months ago


Baldock, United Kingdom The Baldock Surgery Full time

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We are seeking an experienced operations lead to join our team. The Operations Lead will be responsible for overseeing daily operations, managing a team, and ensuring efficient and effective workflows. This is a leadership role that requires strong organizational skills, attention to detail, and the ability to problem-solve in a fast-paced environment.

**Duties**:

- Oversee daily operations and ensure smooth workflows
- Manage a team of employees, providing guidance and support
- Develop and implement operational strategies to improve efficiency and productivity
- Monitor key performance indicators (KPIs) and implement measures to achieve targets
- Collaborate with cross-functional teams to optimize processes and resolve issues
- Conduct regular performance evaluations and provide feedback to team members
- Identify areas for improvement and implement solutions to enhance operational effectiveness
- Ensure compliance with company policies, procedures, and safety regulations
- Complaints
- Staff Recruitment
- Staff reviews & appraisals
- Health & Safety

**Experience**:

- Proven experience in operations management or a similar role
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent problem-solving abilities and decision-making skills
- Solid understanding of operational processes and best practices
- Proficient in using technology and software systems relevant to the role
- Exceptional communication skills, both verbal and written
- Ability to work well under pressure and meet deadlines

**INTERVIEWS WILL BE HELD 22/4/24**

**Salary**: From £30,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

**Experience**:

- Administration: 1 year (preferred)

Work Location: In person



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