Operational Support Assistant
3 weeks ago
About the team we are recruiting to
In Coventry, we are working hard to build something special. Children and families are at the heart of everything we do, and we believe they deserve the best outcomes. Children’s Services provides a wide range of statutory and non-statutory duties, from Early Help Services, through to children who are looked after.
Come and join us at an exciting time and be part of the Professional Support Service - an administrative team that makes a positive difference supporting Children’s Services every day
We are at the very heart of Children’s Services in Coventry, working with colleagues at all levels across the service to contribute to positive outcomes for some of the most vulnerable Children and Families across the City.
We are looking for people with potential, enthusiasm, a flexible approach and ready to develop their knowledge & skills. We value commitment and efficiency in action, a willingness to take the initiative and a mind open to new challenges.
When you join our service, you’ll be working alongside people who are passionate about what they do and determined to make a difference.
What is the job role?
Come and us at an exciting time and be part of the Professional Support Service, which works with colleagues at all levels across Children’s Services to contribute to positive outcomes for some of the most vulnerable Children and Families across the City.
In this role you will be providing professional support to 8 Family Hubs across the City. You will be responsible for effective front desk support, greeting visitors, handling calls, managing bookings, supporting with note taking and other tasks as appropriate.
Working hours will be 18.5 hours, Monday and Tuesday 8:30 - 17:00 and Wednesday 8:30 - 12:00.
This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).
Who are we looking for?
We are looking for someone who:
- Is a self-starter
- Has strong organisational and time management skills
- Thrives in a busy and diverse environment
- Has great attention to detail along with excellent written and verbal communication skills
Interview date: 6th February 2023
About Coventry
**Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.**
We are cutting-edge, challenging, youthful, vibrant and diverse.
At Coventry we are committed to excellence in everything we do. With around 4800 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.
To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.
Our Values
It’s great to know that you are interested in working with us at Coventry City Council. As a prospective employee, it is important that everyone who works for us is committed to our One Coventry values and shares our commitment to becoming a more diverse and inclusive organisation.
Our Values are:
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