Warehouse Management System
6 months ago
**Waterstones Company Background**
Waterstones is the UK and Ireland’s leading high street bookseller with almost 300 bookshops, including Foyles, Hatchards and Blackwell’s, with branches in Ireland, Brussels and Amsterdam. It is the only national specialist book retailer of scale in the UK, with the average sized shop carrying a range of around 30,000 individual books and with over 200,000 titles in the largest shop. Most locations also sell cards, stationery and other related products. Many shops also have a “Café W” trading in them.
**Purpose**
The purpose of the 2 roles available are:
To monitor, maintain and ensure functions and activity within the Warehouse Management System (BY WMS) are taking place as and when required. To run jobs and complete tasks that ensure system performance is maintained/improved and system availability for the operation achieves the SLA.
- Carry out system health checks to ensure performance/operation of the system is as expected
- Run reports and distribute
- Monitor data generated as a result of operational activity to identify potential issues
- To configure WMS in line with design activities, supporting delivery of ongoing improvements
- Engage with internal and external teams for fault resolution. Carry out investigations into faults affecting the system/operation
- Undertake data collection, ensuring its accuracy and relevance to meet requirements
- Document configuration of solution and maintain these as a result of any changes. Ensure Standard Operating Procedures are also maintained
- Function as a Subject Matter Expert
- Work closely with the Hub Systems Team and the Warehouse operation to further improve the processes and the overall performance of the Warehouse
- Undertake testing of the system
These roles provide a great opportunity to work in the dynamic and challenging world of Supply Chain and Logistics. The means by which goods move from suppliers to retail outlets and customers is a vital part of the UK economy. By joining our team, you will have the opportunity to learn new skills, develop those you already have and be part of the team supporting a UK retail success story.
**Ideal skills, abilities, and experience**:
- Strong organisational and planning skills, ability to work without constant supervision
- Excellent problem-solving skills and a can-do approach
- Ability to work under pressure
- Excellent communication with influencing skills
- Ability to work with other areas of the business and external agencies
- Able to work with mínimal direct supervision, able to take on appropriate levels of responsibility and manage tasks through to successful completion
- Experience of operating a WMS, ideally BlueYonder/JDA
- A good knowledge of SQL
- A good working knowledge of Excel as well as the general Microsoft Office products
- The ability to drive change, supporting projects through to a successful conclusion
- An eye for detail
**Schedule**:
8-hour shift, 5 days from the 6 of Sunday to Friday 6am to 2pm and 2pm to 10pm
**Job Types**: Full-time, Permanent
**Salary**: Up to £35,000.00 per year
**Benefits**:
- Canteen
- Company pension
- Employee discount
- On-site parking
Work Location: In person
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