Hotel Receptionist

3 weeks ago


Milford on Sea, United Kingdom South Lawn Hotel Full time

South Lawn is a busy Hotel in an enviable location with an excellent reputation for both the Hotel and its Restaurant, The Cedar Tree. It boasts an excellent banqueting suite which seats 150 on rounds with separate bar facilities. We have 24 superior bedrooms under construction which will take our room stock to 50.

We are looking for an enthusiastic team player to enhance our team.

General hotel reception duties to include:

- Working 5 days out of 7 to include weekdays, weekends, bank holidays, Christmas & New Year covering both Early & Late Shifts.
- Being Smart & Welcoming
- Following Shift Procedures
- Checking Guests In and Out of the hotel
- Preparing Bills & Taking Payment
- Answering the Telephone; taking messages, transferring calls
- Dealing with Bookings for Accommodation, Restaurant & Appointments
- Cashing up of Tills
- Dealing with Customer Complaints/Problems (initially)
- We will consider varying levels of experience
- Live in is available for couples (if both have hotel experience) or single people
- Loyalty Bonus, Tips and Overtime in addition to Salary

**Job Types**: Full-time, Permanent

**Salary**: £19,000.00-£21,000.00 per year

**Benefits**:

- Discounted or free food
- On-site parking

Schedule:

- 8 hour shift

Supplemental pay types:

- Loyalty bonus
- Tips


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