Tenancy Support Worker
6 months ago
Humber Recruitment are pleased to be resourcing on behalf of a valued client for a **Tenancy Support Worker **on a full time basis. You **MUST **have previous tenancy knowledge/experience
**Job Purpose**:
The job of the Tenancy Sustainment Worker is to contribute to:
The successful delivery of a customer focussed, ethical housing service to young people
The provision of safe, quality housing that meets the needs of young people and young families
- Actively promote and market empty homes in order to reduce rent loss and homelessness
- When a property becomes void: support the Housing Manager with void inspections check for any outstanding work or planned maintenance tasks that need completing while the property is empty
- Undertake meter readings, phone them in / input online and deal with/resolve any queries with suppliers as necessary
- Prepare rooms in readiness for the new tenant i.e. make up bed (shared housing only)
- Ensure moving in welcome pack is in place before property is let
**Rent & Control of Rent Arrears**
- Ensure the tenant understands the rent breakdown and their contractual responsibilities
to pay the rent
- Ensure that the rent is paid on time and that the tenant does not fall into arrears
- Assist tenants to reduce arrears where applicable
- Complete HB forms / Council tax with tenants to ensure they are completed properly and
received by HB to control rent arrears
- Liaise with HB and DWP to maintain HB and UC housing element claims
- Send standard rent procedure letters on request
- Rent collection and following up rent arrears procedures with tenants
Contact HUMBER RECRUITMENT on 01472 729768.
**Job Types**: Full-time, Temporary contract, Temp to perm
**Salary**: £23,458
**Benefits**:
- Company pension
- On-site parking
**Job Types**: Full-time, Permanent
Pay: From £11.44 per hour
Expected hours: 37.5 per week
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- Day shift
- Monday to Friday
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Residential Childcare: 1 year (preferred)
- Support Environment: 1 year (required)
Licence/Certification:
- Driving Licence (required)
- NVQ Level 2 Health & Social Care (preferred)
Work Location: In person
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