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Housing Service Support Assistant

3 months ago

Lancaster, United Kingdom Lancaster City Council Full time

**The Role**

Lancaster City Council are currently recruiting for a Housing Service Support Assistant for our Council Housing Department. You will provide essential administrative support to the department, dealing with customer queries and undertaking a range of case-working duties.

This role involves working in a fast-paced environment and for this reason, you will be expected to be flexible in line with the needs of the business, as the role may vary from day to day. A professional and confidential approach is always required, and strong communication skills are essential.

Essential Skills Required:

- PC Literate, fully competent with Outlook, Excel, and Microsoft packages
- 2 years administrative experience
- Excellent organisational and communication skills

Please see the full job description for full details of the role and both the desirable and essential criteria.

This role is temporary until May 2025.

The hours for this post are 37 hours per week, this is a Hybrid role, though you will be required to work from Lancaster Town Hall on a Wednesday, Thursday and Friday each week. Core Business Hours are 9am - 5pm.

Full equipment will be provided.

The Council currently operates an excellent Flexible Working Hours Scheme which applies to this post. Subject to the needs of this business, this may allow employees to work between the hours of 6:00am-10:30pm.

**About You**

You will identify with our organisational values of Pride, Ownership, Working Together and Ambition.

**Our Benefits**

Lancaster is a great place to work, as well as being part of something special you will also benefit from:

- Generous annual leave allowance
- Local Government Pension Scheme
- A range of employee benefits including discounted gym membership, cycle to work scheme, the opportunity to purchase extra time off, as well as discounts on days out, activities and retail.

Lancaster City Council has unanimously declared a climate emergency and will therefore work towards reducing carbon emissions to net-zero by 2030. As part of this role, you will be expected to participate and work towards reducing both carbon emissions and the impacts of climate change.

We are a disability confident committed employer.

**Planned Interview date: 26th June**

**Job Type**: Temporary contract
Contract length: 10 months

Pay: £23,151.00-£24,294.00 per year

Work Location: In person

Reference ID: 15a_24