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Bank Support Assistant

3 months ago

Lancaster, United Kingdom Sanctuary Group Full time


Bank Support Assistant

 

Wyngarth Court, Queen Street, Lancaster LA1 1LW 

 

£11.90 per hour

 

Hours as when required


Sanctuary Supported Living is delighted to be recruiting for a Bank Support Assistant at our Mental Health Scheme at Wyngarh Court, Lancaster.

 

At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible.

 

We’re a national organisation, but we’re not-for-profit and we think locally by putting our customers at the heart of what we do. We’re committed to being our best and helping customers to be their best, as we support them on their pathways for independence.

 

No matter your job – delivering support directly or working in our offices to support our frontline teams – your work makes a difference every day.

 

And working with us isn’t just another job. It’s rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people’s lives.

 

Plus, we’ll support you in reaching your aspirations and career goals, through comprehensive training and benefits.

 

The role of Bank Support Assistant will include:
•    Providing support to encourage our customers with mental health needs to maximise their own potential and 
•    Providing a high quality, hands-on support service 
•    Encouraging customers to develop their daily living skills such as cooking, cleaning, shopping and being a part of their community
•    Encouraging social inclusion and helping customers to build their confidence, resilience, and self-esteem
•    Working with statutory and non-statutory agencies on behalf of the customers and actively encouraging choice and involvement, or acting as an advocate when required
•    Maintaining a safe environment for customers, providing support in accordance with relevant regulations, procedures, and practices

 

Skills and experiences:
•    A caring, approachable nature and a confident ‘can-do’ attitude
•    Ability to keep accurate records and clearly communicate relevant information to team members 
•    Excellent communication skills to build positive relationships with customers, families, and internal and external agencies
•    Experience of working as a member of a team 
•    A positive and accepting approach to customers whatever their needs
•    Level 2 NVQ Health and Social Care, or willing to work towards

 

Are you ready to be your best?
Brilliant work deserves brilliant benefits As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:
•    A variety of online discounts and rewards from major retailers
•    Health and well-being plans
•    A wide range of learning and development opportunities

 

Job Reference: 220113

 

Closing Date: 1 September 2024

 

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
 

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.