Head of Claims Analytics

5 months ago

Liverpool, United Kingdom The Granite Group Full time

A fantastic opportunity for a Head of Claims Analytics has become available. Reporting to the Group’s Chief Pricing Officer with close day-to-day working alongside the Claims Director, as Head of Claims Analytics you will lead Claims Analytics for the Granite Group.
You will support the delivery of Claims initiatives through solid understanding of the Claims operation, a commercial eye for potential improvement, and strong leadership and stakeholder management.

You will provide robust analytics on complex insurance claims issues, legislation and market trends, strengthening the link between Claims, Reserving and Pricing.

**Role**: Head of Claims Analytics

**Location**: Hybrid with office days in Sevenoaks, London and/or Liverpool

**Working hours**: 37.5 hours, Monday to Friday from 9am to 5:30pm

**Salary**: Competitive

**What you will be doing**:

- Lead the Group’s Claims Analytics function, managing stakeholders across Claims, Reserving, Pricing and the Executive Committee.
- Identify, quantify, drive and monitor Claims Saving Initiatives for Haven Claims supported by robust analytics and automated MI.
- Understand, analyse and communicate on complex Claims legislative and market trend matters such as the introduction of OIC Portal, supported by triangulated analysis.
- Work closely with the Claims, Pricing and Reserving teams providing support on a wide range of topics, such as competitor shifts, inflation and claims trends and supply network changes, to quickly identify and act on opportunities or risks to our business model.
- Present insights and proposals to senior stakeholders, supporting the Group’s Claims Forum and Reserving Committee.

**What we’re looking for**:

- Solid understanding of claims operations, supply chain, insurance claims legislation and market trends
- Proven track record of leading claims indemnity savings
- Strong statistical background able to support Reserving in complex analysis, such as triangulated claims settlement analysis
- Strong communicator and project manager, able to combine expertise and manage stakeholders across a wide range of teams including Claims, Reserving, Pricing and the Exec Committee
- Strong commercial acumen and ability to make sensible commercial decisions based on complex models in a dynamic market.
- Experience of delivering on large-scale projects involving multiple teams, and managing and prioritising multiple priorities and analysts.
- Strong verbal and written communication skills, able to explain technical concepts to non-technical stakeholders.
- Desire to challenge the status quo and offer new solutions in a proactive manner.
- UK Motor knowledge preferred but not essential.

About Acorn Insurance
We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have over 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance.
At Acorn Insurance we provide full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business.
We celebrate difference and it’s important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves.

Why Acorn Insurance?
Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the “your tomorrow” benefits you will receive include:

- Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
- Additional Buy & Sell Holidays
- Company Sick Pay Scheme
- Company Paid Maternity & Paternity Leave
- Generous Company Pension Scheme
- Perk Box Online & High Street vouchers and discounts
- Fresh fruit Deliveries twice a week*
- £250 Refer a friend bonus
- Cycle to work scheme
- Free eye test vouchers and a contribution towards the frames
- Free self-development & qualifications via Magpie Learning
- A comprehensive Mental Health support a wide network of mental health first aiders and free counselling sessions
- Free Hot Drinks*
- Regular Employment Engagement including ongoing competitions with fantastic prizes
- Charity fundraising events

If you think you would be a great fit for us, but don’t meet all the requirements of the role, please contact us as we’d love to discuss how Acorn Insurance could be the next step in your career journey.

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