Customer Service Assistant

6 months ago


Saint Ives, United Kingdom Simplify Group Full time

**This is an entry-level position, no experience needed and we provide all the training**

So you’ve got customer service skills that rival the best and you have emotional intelligence which makes you exceptional at building relationships.

**Do it with Move With Us at Simplify**

Known internally as a Sales Negotiator, if you decide this Customer Service Assistant position is the role for you then you’ll be joining the UK’s largest group of property services, a business that is constantly looking to expand, and one that will give you the challenge and security needed in todays job market.

**BENEFITS**

Competitive Salary of £21,932.27 + Uncapped Bonus (£29,000.00 OTE), a modern office in beautiful surroundings, 25 Days Holiday (Plus 8 Days Public Holiday), Option To Buy Or Sell an additional 5 days' Holiday, Pension, Life Assurance, Enhanced Maternity, Paternity & Adoption Pay, Free Conveyancing Legals, Discounted Gym Membership & Retail Discounts Plus Many More

**WHAT YOU’LL BE DOING**

This role is all about customer service, and sits within our **Property Sales** division. It’s about being able to understand your customers and stakeholders, having the emotional intelligence to put yourself in their shoes and give them unrivaled support through property transactions.

You’ll need to be professional, adaptable, and comfortable communicating both in written and verbal format with various stakeholders but most of all, you need to be approachable and someone people feel comfortable with, someone they can trust.

Get this right and you’ll be in an incredibly fulfilling role, both financially and personally.

**OUR HIRING PROCESS**:
You’ve checked out our job ad

If selected, you come meet our lovely team and we discuss the finer details

In some cases, we might invite you for a second interview

If successful, we make the offer and get the ball rolling

After joining us recommend friends to come over too and earn a sweet referral bonus - for each one

**REQUIREMENTS**

And now for the nitty gritty:
Finally, you’ll have a good working knowledge of the Microsoft packages and be able to work out of our St Ives office in Cambridgeshire.

**OUR PEOPLE**

**ABOUT US**

Simplify is the UK’s leading conveyancing and property services business, comprising nine businesses which include some of the largest conveyancing law firms in the UK, two leading independent property services businesses as well as being the market-leading direct to consumer online conveyancer.



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