Sales Administrator

3 weeks ago


Smethwick, United Kingdom Page Personnel - UK Full time

International and thriving business
- Market Leading Benefits Package

**About Our Client**:
My client, based in Smethwick, is a thriving international business seeking a Sales Administrator to join their team.

As Sales Administrator, based in Smethwick, you will be responsible for the following:

- Handling requests from customers, which includes new account and pricing set up and order entry/processing
- Raising manual notes/credit notes for permitted scenarios and updating the manual log accordingly
- Taking payments from customers
- Completing manual template to create Proforma Invoices
- Providing timely resolution to issues and assessing when a contact requires escalation or referral to an expert
- Developing and maintaining knowledge of products, services and systems as required
- Identifying sales opportunities for referral to the sales team
- Developing strong long term relationships with customers and agents to fully understand their needs
- Managing work within KPI / target framework to optimise customer experience and productivity

**The Successful Applicant**:
The successful Sales Administrator, based in Smethwick, will have the following experience:

- Customer Service or Sales Admin experience
- Live within a commutable distance to Smethwick
- Be a confident communicator both written and verbal
- Be fluent in English (written and verbal)
- Understand how to prioritise workload

**What's on Offer**:
As Sales Administrator, based in Smethwick, you will be entitled to:

- Permanent contract
- Full-time contract - 39.5 hours per week
- Monday - Friday 8:30am - 5:00pm
- Extended parental support leave
- Gym membership, optical discounts and food discounts
- Life Insurance
- Corporate Health Cash Plan
- Annual Leave Entitlement
- Contact
- Laura McDonagh
- Quote job ref
- JN-052023-6061468
- Phone number
- +44 121 634 6967


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