Training Coordinator
3 weeks ago
**HYBRID - YOU MUST LIVE within easy reach of Central London as upto 50% of this role is based in the City Offices.**
Customer Service Trainer
**The Role**
- Design and expand on existing training and development programmes
- Ensuring that all audits are documented and performance feedback is provided to key stakeholders.
- Provide ongoing training and support whilst evaluating employees, identifying areas for improvement and recommendations of additional support needed for new starters and existing customer services agents.
**About you**:
- **YOU MUST** have a proven experience within a call centre/customer service role.
- You will also have experience creating and delivering training on good practice and producing supporting documentation/training materials.
**Job Types**: Full-time, Permanent
**Salary**: £32,000.00 per year
**Benefits**:
- Casual dress
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Remote: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Reference ID: NP4277
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