Income Officer

3 weeks ago


Cambridge, United Kingdom Service Care Full time

Position: Temporary Income Officer Location: Cambridge
Are you a highly motivated and detail-oriented individual looking for a challenging role that allows you to make a positive impact? Look no further We have an exciting opportunity for a Temporary Income Officer based in the vibrant city of Cambridge.
Company Overview: We are a leading organization dedicated to providing exceptional housing services to communities across the region. With a strong commitment to delivering high-quality accommodation and support, we strive to create thriving communities where individuals can thrive and succeed.
Job Description: As a Temporary Income Officer, you will play a crucial role in ensuring the smooth operation of our income management processes. Your primary responsibility will be to assist with the collection and administration of rent and other payments, while maintaining positive relationships with tenants and resolving any queries or issues promptly.

**Responsibilities**:

- Manage the accurate and timely processing of rental payments, service charges, and other income streams.
- Monitor arrears and proactively engage with tenants to recover outstanding payments.
- Provide support and advice to tenants regarding their rent accounts, payment plans, and financial difficulties.
- Conduct thorough investigations to identify and resolve discrepancies or inconsistencies in rent payments.
- Collaborate with internal teams to ensure accurate recording and reporting of income data.
- Prepare reports, correspondence, and financial statements as required.
- Assist with the implementation of income-related policies and procedures.

**Requirements**:

- Previous experience in income management, rent collection, or a related field.
- Excellent numerical and analytical skills with a keen eye for detail.
- Strong communication and interpersonal skills to build positive relationships with tenants.
- Ability to work independently, prioritize tasks, and meet deadlines.
- Proficient computer skills, including experience with financial systems and MS Office.
- Knowledge of relevant legislation and regulations pertaining to income management (e.g., Housing Act) is desirable.
- A proactive and customer-centric approach, with a commitment to delivering exceptional service.

Contract Details: This is a temporary contract position based in Cambridge, offering an excellent opportunity to gain valuable experience in the housing sector. The duration of the contract is X months, with the possibility of extension based on performance and business needs. Competitive compensation and benefits will be provided.
How to Apply: Please forward your CV asap.


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