Maintenance Service Desk Administrator

6 months ago


Aylesbury, United Kingdom Gartec Limited Full time

Efficiently plan and schedule engineers’ diaries for planned repair works and PPM's, to ensure that each engineer is able to deliver maximum productivity.

Co-ordinating the ordering and dispatching of parts to engineers.

Liaising with engineers, subcontractors, and suppliers.

General administration
- including data entry, updating systems with reports and photos.

Working in a fast-paced environment, ability to multi-task, highly organised with an exceptional level of attention to detail, excellent written and verbale communication skill

**Daily Admin Tasks**
- All enquiries - dealing with clients with empathy and understanding - priority is to ensure all incoming calls are answered
- Ensure ‘Service Inbox’ is actioned promptly with customers called back same day
- Checking lift history, previous job notes and outstanding quotes to obtain a full understanding of the clients requirements
- Ordering and distributing parts to engineers - following parts note process
- Raise Purchase Orders and Process Invoices
- Re-schedule incomplete Repairs and PPM’s and return visits promptly - next working day
- Ensure Key Account portals are updated as required
- Dealing with customer complaints and escalating when necessary

**Weekly Admin Tasks**
- Update Paid Maintenance Contracts - checking and updating customer contact details
- Update Warranty Contract - checking and updating customer contact details
- Collate engineer’s hours
- Report accurate KPIs
- Pre
- schedule PPMs for coming months
- Update expired Warranties and Maintenance contracts

**Other Duties**
- Holiday/Sickness Cover (when required)

**Salary**: £25,000.00-£27,000.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Flexitime
- Free parking
- On-site parking

Schedule:

- Flexitime
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme
- Yearly bonus

Ability to commute/relocate:

- Aylesbury: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: Scheduler


  • Administrator

    6 months ago


    Aylesbury, United Kingdom MS Maintenance Solutions Full time

    **About us** MS Maintenance Solutions is a medium business near Thame, Oxon. We are supportive, collaborative and our goal is to provide bespoke, sustainable maintenance solution for each individual client, to enhance the smooth running of any building at optimal performance. **Responsibilities**: - Receive inbound calls and make outbound calls where...


  • Aylesbury, United Kingdom caswell maintenance services ltd Full time

    **Are you just starting out in your career or looking to develop a career in constructionRead on** **We are looking for a Trainee Costing Administrator, salary starting from £20,000. Monday to Friday, 40 hours per week and office based.** **About us** Caswell Maintenance Services, specialise in commercial and retail construction and maintenance....


  • Aylesbury, Buckinghamshire, United Kingdom Supply Desk Full time

    Main Responsibilities:The successful candidate will support a number of children with speech and language needs by providing individualised intervention programmes.Key Duties:Support children with speech and language needsDevelop and deliver individualised intervention programmesProvide advice and information to staff and other team membersPerform Speech and...


  • Aylesbury, Buckinghamshire, United Kingdom Supply Desk Full time

    Job Summary:The Supply Desk is seeking an exceptional SEN Teaching Assistant to join their team. As a SEMH Support Professional, you will be working with a good-rated school in the Aylesbury area, providing a nurturing and inclusive environment for children. You will be responsible for collaborating with teachers, developing holistic approaches to meeting...


  • Aylesbury, Buckinghamshire, United Kingdom Supply Desk Full time

    About the RoleSupply Desk is pleased to be working with a good rated school in the Aylesbury area that prides itself on providing a nurturing and inclusive environment for children, allowing them to succeed to the best of their ability.Key ResponsibilitiesCollaborate with the teacher and assist with creating and delivering activities tailored to meet the...

  • 2nd Line Service Desk

    2 months ago


    Aylesbury, United Kingdom CV-Library Full time

    Role: 2nd Line Support Consultant Location: Princess Risborough Salary: £24,000 - £29,000 Benefits: Pension Scheme Car scheme Cycle scheme Eye care scheme Mental health first aid Employee assistance programme Employee recognition scheme Our client are looking for an enthusiastic, self-motivated and talented 2nd line Support Consultant to...


  • Aylesbury, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 349794**Salary**: - £22,096 - £24,718- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Full-time**Number of jobs available**: -...


  • Aylesbury, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 337489**Salary**: - £20,126 - £24,225- Pro-rata- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Part-time**Number of jobs available**: -...


  • Aylesbury, Buckinghamshire, United Kingdom Supply Desk Full time

    We are seeking a skilled Teaching Assistant to support our primary school in Bledlow Ridge. As a member of our team, you will work closely with teachers to enhance the learning experience for students.Job SummaryThe successful candidate will have experience working with primary school pupils and be able to adapt to the needs of individual groups or pupils....


  • Aylesbury, Buckinghamshire, United Kingdom Buckinghamshire Council Full time

    Job DescriptionWe are looking for an experienced administrative assistant to join our team at Booker Park School. As the first point of contact for parents, pupils, staff, and visitors, you will provide a warm and welcoming service while managing the demands of a busy reception desk.Your duties will include answering all incoming calls, directing as...

  • Payroll Administrator

    1 month ago


    Aylesbury, Buckinghamshire, United Kingdom Buckinghamshire Council Full time

    Job Title: Payroll OfficerLocation: AylesburyOverviewWe are seeking a dedicated and detail-oriented individual to join our friendly and professional Payroll Operations team.Our team provides an exceptional, high-standard, customer-focused payroll service to Buckinghamshire Council and its external customers.About usWe are a close-knit Payroll Operations Team...


  • Aylesbury, Buckinghamshire, United Kingdom Buckinghamshire Council Full time

    About the RoleWe are seeking an experienced administrative support coordinator to join our team at Booker Park School. As a key member of our office staff, you will be responsible for providing high-quality administrative support to ensure the smooth operation of the school office.This is a full-time position, working 32.5 hours per week during term time...


  • Aylesbury, Buckinghamshire, United Kingdom Networking Women in the Fire Service Full time

    Job Summary: We are seeking an experienced Bureau Manager to lead our fire service administration team.About Us: Buckinghamshire Fire & Rescue Service is a forward-thinking organization dedicated to public safety.The Ideal Candidate:We are looking for someone who can contribute to our vision of making Buckinghamshire and Milton Keynes the safest areas in...


  • Aylesbury, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 339403**Salary**: - £25,752 - £27,116- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer- HMPPS Band 3**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Full-time**Number of jobs available**: -...

  • SEN Teacher

    3 weeks ago


    Aylesbury, United Kingdom Supply Desk Full time

    SEN Teacher – PMLD SpecialistAylesburyFull or part-timeASAP or January 2025 startThe School:We are pleased to be working with an outstanding school in the Aylesbury area that is renowned for providing a nurturing and inclusive environment, empowering students to achieve their full potential, no matter the challenges they face. The school is currently...


  • Aylesbury, Buckinghamshire, United Kingdom Gov Facility Services Ltd Full time

    Job OverviewWe are seeking an experienced and dedicated Facilities Maintenance Officer to join our team at HMP Grendon and Springhill. This is a fantastic opportunity to work in a dynamic and supportive environment, contributing to the smooth and safe operation of our facilities.About the RoleThe successful candidate will have experience in using IT systems,...

  • Senior Administrator

    6 months ago


    Aylesbury, United Kingdom Central and North West London NHS Foundation Trust Full time

    To provide a comprehensive administrative function to the Healthcare team and to work professionally and diplomatically with colleagues, management and staff employed by partner agencies. The post-holder will be expected to work without immediate supervision and to ensure that all duties are carried out to a high standard in liaison with clinical and...


  • Aylesbury, United Kingdom MERSTE CONSULTING LTD Full time

    Job Title: Business Support Manager Location: Thame, Oxfordshire **Salary**: £28,000 per year **Job Type**: Monday to Friday 0730-1630, full time, employed Requirements: Experience of administration within a fast-paced dynamic environment **About Merste Consulting Limited** Specialist landscape, grounds maintenance and arborist recruiters, we have an...


  • Aylesbury, Buckinghamshire, United Kingdom Lynx Recruitment Limited Full time

    Job SummaryWe are seeking a skilled Service Maintenance Specialist to provide technical support to our clients in the London area. As a Service Maintenance Specialist, you will be responsible for delivering high-quality service and support to our clients.Key ResponsibilitiesProviding technical support to clients in the fieldMaintaining equipment to ensure...


  • Aylesbury, United Kingdom Aylesbury Box Company Full time

    **Customer Service Administrator** We are a small, family-run business with an ever-growing and diverse customer base. Based in the Rabans Lane Industrial area of Aylesbury, we have been successfully manufacturing packaging for over 35 years. We are now looking for someone new to add to our Customer Services team of three to work directly alongside our...