Emergency Service Officer
5 months ago
**How you'll make a difference**:
As an Emergency Service Officer you will make a difference by enabling residents to remain living independently in their own homes.
You will coordinate a 24 hour rapid response service ensuring the efficient provision of emergency and urgent personal care welfare visits are made to South Gloucestershire residents, enabling them to remain living independently in their own homes.
**What will you be doing?**
- You will review, assess, and implement emergency personal care packages for new and existing service users. Promoting independence and delivering a high standard of personalised care.
- You will co-ordinate an immediate response to Telecare and Carer’s emergencies and you will be required to use you specialist knowledge, skills and experience to respond to complex situations
- You will need to assess service users with complex needs in emergency situations out of hours, and compile and implement short term care packages to be reviewed by the appropriate day time services. If un-met needs are identified during assessments or reviews with a service user, you will decide on the most appropriate response.
As a result of a change in service users needs out-of-hours includes evenings and a shift every other weekend.
**What we need from you**:
- You must have a professional qualification (e.g. NVQ3 or above) in a related field and have relevant experience in health and social care
- You will have knowledge of the relevant legislation, regulations and codes of practice
- You may also have knowledge of the processes and procedures of an emergency response team
Please note that due to the nature of this role it is a requirement of employment that an enhanced Disclosure and Barring Service (DBS) check is obtained for this post.
**How a career at South Gloucestershire Council is different**:
- We value our staff as individuals, investing in their careers and we are recognised for the quality, breadth and depth of our **training and development **offer, which helps make the greatest long-term difference in work.
- We trust our team to work in the way which allows them to make the biggest difference and we continue to** invest in technology** to help staff do their jobs to the best of their ability and **celebrate innovation.**
Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here.
- We're building and shaping communities which people are proud of
- We're working with the most vulnerable in our community to help them achieve what they want in life
- We're investing in our schools to ensure every child and young person in South Gloucestershire achieves their full potential.
We've achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference.
**We’re making a difference, be part of it**
Salary is pro-rated to hours worked
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