Case Worker

3 months ago


Lincoln, United Kingdom Lincolnshire YMCA Full time

**Job Purpose**:To work with people in Lincoln who are homeless, rough sleeping and vulnerable, helping them to identify their support and housing needs and assisting them to access appropriate services.

**Salary**:Grade B2; £24, 505

**Hours**:Shift Pattern (three on, three off - 12 hours shifts)

**Benefits**:

- Contributory Pension Scheme
- Occupational Sick Pay (Day 1 eligibility)
- Access to wellbeing services for you and your family
- Training & development opportunities
- Staff Forums
- Annual Awards/ Recognition Event
- Free DBS Checks

**Duties and Responsibilities**:

- To make contact with the identified client group through both outreach work and direct referrals including self-referrals.
- To undertake joint assessments with other team members and other agencies where appropriate.
- Provide high-quality support and advice to clients that focuses on their strengths and goals, and is delivered in a way that suits them and within a framework of active engagement and positive person centred planning.
- To deal with the immediate support needs of clients as appropriate, providing crisis intervention where necessary.
- To challenge disruptive or unacceptable behaviour in a sympathetic and assertive way, balancing the needs of the individual with responsibilities for the safety of the service
- To keep abreast of current housing legislation, welfare benefit legislation and other matters relevant to successful support and resettlement of clients.
- To carry out premises inspections, and health and safety inspections and tests**, **ensuring prompt and accurate record keeping and appropriate follow up of issues.

**Person Specification**:

- Experience of helping vulnerable people to identify personal goals and supporting them through a process of change.
- Experience of maintaining effective records and using office systems/procedures.
- Experience of managing complex and difficult situations in relation to people.
- Ability to develop working relationships with a wide range of people.
- Ability to maintain enthusiasm for a high level of contact with clients on a day to day basis and a non-judgemental approach to working with homeless people.
- Resilience and Organisation Skills.
- Ability to deal with challenging behaviours.
- Understanding of safeguarding for our residents and a commitment to safe practice.
- YMCA Lincolnshire is committed to creating a diverse environment. Our customers come from all walks of life and so do we. We recruit great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes us stronger. If you share our values and our enthusiasm, you will find a home at YMCA Lincolnshire. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability or age._

**Salary**: £24,505.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking
- Sick pay

Schedule:

- 12 hour shift
- Day shift

Work Location: In person

Reference ID: case-worker



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