Social Prescribing Link Worker

6 months ago

Herne Bay, United Kingdom Red Zebra Community Solutions Full time

**Herne Bay Primary Care Network Social Prescribing Link Worker**

**Job Title**:
Social Prescribing Link Worker

**Responsible to**:
Social Prescribing Lead

**Job Purpose**:
To coordinate delivery of the Herne Bay Primary Care Networks social prescribing service

**Location**

Herne Bay and surrounding areas. Main Red Zebra office in Whitstable.

**Hours**

Full time, 37 hours per week.

**Annual Salary**:
24,500 during probationary period (3 months) raising to 25,000 pro rata

**Annual Leave**:
25 days per annum, plus bank holidays (pro rata if part time)
- If you would like an informal chat about the role, please contact Gabrielle Novakovic-Thone, Social Prescribing Lead_
- 01227 262313_

**Who are we?**

We are Red Zebra, a charity providing a wide variety of services across Kent. We believe in creating stronger communities by supporting people and organisations living and working in the community. We are passionate about improving services, increasing access to services and promoting parity of opportunity for everyone. We are thrilled to have a partnership with Herne Bay Healthcare (PCN) to provide social prescribing to their GP surgery and the Herne Bay community.

**Who are we looking for?**

You must be an enthusiastic team player who is a creative problem solver, someone who demonstrates initiative and has a positive ‘can do’ attitude. A willingness to get on and succeed is an absolute must. You must have excellent communication skills, with the ability to talk to people of all ages on any level in a variety of settings, including 1-2-1 meetings, small and large presentations to organisations and GPs and communications with many other health care professionals. This role is extremely proactive and you will be working to agreed targets but being a “self-starter” with the ability to work alone is a must. You will work with a great close knit team and being a good team player is essential with this friendly bunch. We have a community focus, so experience in a similar setting would be great but is not essential.

**Purpose of the role**:
The role supports patients to access a range of health, social care, welfare advice and other support services with the aim of improving their physical & mental health whilst enabling them to feel more in control of their overall wellbeing. This role will need to map out the available services, identify gaps, and work with the wider charity to support the community to meet this demand. This role will require proactive engagement with healthcare professionals, community partners and patients to stimulate referrals into the programme. Patients will be supported on an individual basis and therefore building great relationships and enhancing our exiting connections will be key to the success of this role.

**Responsibilities and duties**:
**Delivery**
- Act as point of contact, and independently manage referrals from staff within the PCN as well as external enquiries
- Provide information to patients, including signposting, referring and “warm handovers” where appropriate
- Work with individuals, and in some cases their families, in a supportive, holistic way to address practical and psychological barriers, coping strategies for daily living, low confidence and social isolation; work together to co-produce a solution
- Update and maintain patient database, EMIS records and other client records through working with health professionals to deliver feedback and monitor outcomes
- Facilitate the sharing of information, resources and intelligence around gaps in provision
- Develop a comprehensive wide knowledge of support services in the community to meet different needs including: social isolation, long term health physical and mental health conditions, wellbeing, etc
- Extend and develop the directory of activities and services by supporting the upkeep of central database
- Recruit and support volunteers and champions to work as part of the wider social prescribing team
- Where appropriate, set up and coordinate special events and outreach in the community
- Attend meetings as appropriate
- Work with wider team to increase awareness of the benefits of social prescribing
- Promotion of positive mental health and prevention of mental health issues.

**Monitoring, reporting and evaluation**
- Monitor and evaluate the effectiveness of the services against agreed targets
- Maintain system to keep accurate records relating to the delivery of the PCN social prescribing project
- Produce and submit service reports when requested in agreed format
- Undertake regular evaluation of the service ensuring that the clients are at the heart of the process

**External partners**
- Maintain effective relationships with health and social care professionals, information, advice and guidance services, support services, stakeholders and partners and community groups
- Maintain good communication with patients and their families and carers
- Recognise people’s needs for different met

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