Housing Officer
2 months ago
**Housing Officer Vacancy waiting to be filled**
Venn Group have been approached by a Housing Association and would like to introduce the following position available
**Position:Housing Officer**
**Location:Northallerton**
**Rate:
- £16.23 PAYE inc holiday pay(£18.45 Umbrella Rate)
**Length:
- 4 months minimum**
**Hours:
- 37 hours per week**
**The role will predominantly involve**:
- Responding to customer enquiries relating to their tenancy with such as relationship breakdown, requesting to exchange property with another tenant and succession queries.
- Investigating and resolve any breach of tenancy such as untidy gardens.
- Identifying any support requirements and making appropriate referrals
- Responding promptly to reports of ASB within the agreed service standards and take the lead for dealing with ASB issues on the patch
- Identifying the need for additional support, including financial support, and to provide advice and guidance
- Enacting an awareness of external agencies and how to sign post customers
- Working in partnership with other agencies
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