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Customer Care Operative

3 months ago

Welwyn Garden City, United Kingdom Knightwood Associates Full time

We are currently recruiting for a Customer Care Operative to join our client, a privately owned high end housebuilder based in Herts and who operate along the A1 and A10 corridors,

You will be responsible for the day-day management of the remediation issues in Customers Homes. You will take ownership of all ongoing customer issues and ensure the correct resources are available to undertake work in Customers homes on the appointed date and that all issues are solved within one visit.

You will undertake planned and reactive remedial work with respect to all the trades ensuring the work is done in accordance with the NHBC standards.

You will provide excellent customer service, health & safety standards, teamwork and cost control.

**Job Types**: Full-time, Permanent

**Salary**: £40,000.00-£45,000.00 per year

**Benefits**:

- Company pension

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Welwyn Garden City: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person