Part-time Gp Administrator

6 months ago


Grantham, United Kingdom The Welby Group Full time

**THE JOB**

Due to an internal promotion, we are excited to announce new opportunities within our team Are you on the lookout for a dynamic career that seamlessly blends versatility and human connection?

Take the lead in our cutting-edge general practice as a dynamic GP Administrator. Immerse yourself in a role that combines administrative mastery with impactful patient engagement, whether it's face-to-face or over the phone.

Explore the thrill of a position that challenges and elevates your skills in a modern setting, where every task is an opportunity to make a meaningful difference. Say goodbye to monotony and welcome each day with anticipation as you navigate a diverse and engaging workload.

As an Administrator at our GP Surgery, your primary responsibilities will include handling administration tasks generated by patients and clinicians. This involves responding to patient queries on Ask My GP, managing repeat prescription requests, scanning and matching outpatients' letters and documents to patients' files. Additionally, you'll rotate on our reception, where you'll greet and direct patients, use the appointment system, book appointments, process information, and assist patients with their needs.

This exciting opportunity comes with a 33-hour workweek, scheduled between Monday to Friday, from 08:00 to 18:30. Join us and be part of a considerate employer that encourages flexible working, where each day brings new challenges and opportunities for personal and professional growth

**WHOM ARE WE LOOKING FOR?**
- Previous Customer Service experience of dealing with the public face-to-face and via telephone.
- IT Literate, previous experience with Microsoft Office software would be beneficial
- Experience using SystmOne would be preferable
- Ability to work as part of an integrated, multi-skilled team.
- Pleasant and articulate with the ability to work under pressure in a rapidly changing environment.
- Excellent communication skills.
- Team player with flexibility in hours and duties to cover holidays and sickness is essential.
- NHS Pension scheme (20.6% contributions)
- Sick Pay scheme
- Free parking
- Annual leave entitlement of 28 days plus bank holidays pro-rata
- Staff events Be part of a truly wonderful surgery team and a great atmosphere to work in
-

**WHY THE WELBY GROUP**

Join our vibrant team and be part of a forward-thinking environment where your ability to adapt and connect is not just valued but celebrated. Take the leap into a career that dares you to be your best, every day. Your journey starts here.

The Welby Group of practices serves a community of 35,000 people across Lincolnshire. We provide a range of quality services across our community for all patients.

**Why we do what we do**

Providing quality care in the most effective way for each and every patient. Creating healthy work environments that inspire us to thrive and succeed.

**What we are working towards**

Scaling sustainable healthcare through innovation & collaboration.

**What are our core values and expect our staff to follow**
- Opportunity
- Enthusiasm
- Supportive
- Innovative
- Family
- Balance


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