Service Advisor

3 days ago


Atherstone, United Kingdom Recruit4staff (Wrexham) Ltd Full time

Recruit4staff are proud to be representing their client, a leading Manufacturing / Engineering company in their search for a **Service Advisor** to work in their leading facility in Atherstone.

**For the successful Service Advisor our client is offering**:
- Starting salary of up to £23,262 DOE
- Full time position, 37 hours per week
- Day’s position
- Hours of work - Monday to Friday 8am-3:30pm week 1 / 9:30am-5pm Week 2 - Rotating weekly
- Immediate interviews/starts available
- Ongoing training and future development
**The Role - Service Advisor**:
- Responding to customer enquiries for breakdowns/servicing
- Scheduling/Liaising with Service Engineers regarding all aspects of repairs & service calls
- Maintaining documents and files for maintenance contracts/service calls
- Scheduling/Liaising with Service Engineers regarding all aspects of Maintenance
- Raising contract quotes/agreements
- Providing a high standard of service to Customers in line with agreed requirements and expectations
**What our client is looking for in a Service Advisor**:
- Have demonstrable experience of providing excellent customer service, working in a fast paced commercial environment
- Industry experience is desirable but not essential
- SAP system knowledge would be preferable but is not essential.
- Possess good I.T. skills, including MS Office.
- Have excellent written and verbal communication skills.
- Be confident and comfortable interfacing with other departments and stakeholders.
- Be self-motivated, capable of working under pressure, and able to operate with mínimal supervision.
- Be a good team player and flexible with regards to tasks performed
**Key skills or similar Job titles as the Service Advisor**:
Warranty controller, Administrator, Customer service officer, office administrator, planner, logistics, call centre, telesales, service advisor, service desk, Parts advisor.
**The Service Advisor position is Commutable from**:
Atherstone, Nuneaton, Hinckley, Tamworth, Carlton, Sutton Coldfield, Lichfield, Warwickshire

This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business.


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