Service Advisor

6 months ago


High Wycombe, United Kingdom YOLO Recruitment Full time

**NEW SERVICE ADVISOR JOB**

**High Wycombe, Buckinghamshire**

**Salary: 28k basic 34k ote + benefits**

YOLO Recruitment is seeking a highly motivated and customer-oriented Service Advisor / Aftersales Advisor to join our clients team in Buckinghamshire. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our service department. If you have a passion for cars, excellent communication skills, and enjoy working in a fast-paced environment, we want to hear from you

Duties of the successful Service Advisor / Aftersales Advisor:

- Greet customers and assist them with their service needs
- Schedule appointments and manage the service department's calendar
- Consult with customers to determine their vehicle's maintenance and repair needs
- Provide accurate estimates for service costs and timeframes
- Communicate with technicians to ensure timely completion of repairs
- Keep customers informed about the status of their vehicle throughout the service process
- Handle customer inquiries, complaints, and resolve any issues in a professional manner
- Process payments and maintain accurate records of transactions

You will need to have previous service or aftersales experience and a full UK driving license for this role.

Hours: Monday to Friday 8.00 - 6.00. 1 in 3 Saturdays 8.00 - 12.00 which you get back once worked (4 hours time in lieu).

**Job Types**: Full-time, Permanent

**Salary**: £28,000.00-£34,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- On-site parking

Schedule:

- Day shift

Supplemental pay types:

- Bonus scheme
- Commission pay

**Experience**:

- service advisor: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person


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