Customer Assistant

2 weeks ago


Glasgow, United Kingdom CSP U.K. LTD Full time

We are seeking a friendly and customer-oriented individual to join our team as a Customer Assistant. As a Customer Assistant, you will be responsible for providing exceptional service to our customers, assisting with their inquiries, and ensuring a positive shopping experience.

**Responsibilities**:

- Greet customers and provide assistance with their inquiries
- Assist customers in finding products and making purchasing decisions
- Provide product information and answer questions about features, pricing, and availability
- Process customer transactions accurately and efficiently
- Maintain a clean and organized work environment
- Upsell additional products or services to enhance the customer's shopping experience
- Handle customer complaints or concerns with professionalism and escalate to management when necessary

**Skills**:

- Excellent communication skills, both verbal and written
- Strong time management skills to prioritize tasks effectively
- Proficiency in upselling techniques to promote additional products or services
- Knowledge of phone etiquette for handling customer inquiries over the phone
- Organizational skills to maintain a clean and organized store environment
- Multilingual abilities are a plus

**Job Types**: Full-time, Permanent

Pay: From £25,806.18 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Glasgow: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 18/05/2024



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