Customer Assistant
2 weeks ago
We are seeking a friendly and customer-oriented individual to join our team as a Customer Assistant. As a Customer Assistant, you will be responsible for providing exceptional service to our customers, assisting with their inquiries, and ensuring a positive shopping experience.
**Responsibilities**:
- Greet customers and provide assistance with their inquiries
- Assist customers in finding products and making purchasing decisions
- Provide product information and answer questions about features, pricing, and availability
- Process customer transactions accurately and efficiently
- Maintain a clean and organized work environment
- Upsell additional products or services to enhance the customer's shopping experience
- Handle customer complaints or concerns with professionalism and escalate to management when necessary
**Skills**:
- Excellent communication skills, both verbal and written
- Strong time management skills to prioritize tasks effectively
- Proficiency in upselling techniques to promote additional products or services
- Knowledge of phone etiquette for handling customer inquiries over the phone
- Organizational skills to maintain a clean and organized store environment
- Multilingual abilities are a plus
**Job Types**: Full-time, Permanent
Pay: From £25,806.18 per year
**Benefits**:
- Company events
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Glasgow: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 18/05/2024
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