Customer Service Assistant
3 weeks ago
**Responsibilities**:
- Assist customers with inquiries, orders, product information, and issue resolution
- Up sell products or services to increase revenue
- Enter customer data accurately into the system
- Analyze customer needs to recommend the most suitable products or services
- Maintain a high level of phone etiquette and professionalism
**Qualifications**:
- Strong communication and interpersonal skills
- Ability to multitask and prioritize workload effectively
- Excellent data entry skills with high accuracy
- Capability to analyze customer information to provide personalized service
If you meet the qualifications and are eager to join a dynamic team, we encourage you to apply.
Pay: From £23,607.10 per year
**Benefits**:
- Company events
- On-site parking
- Paid volunteer time
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Glasgow: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 25/04/2024
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