Customer Service Advisor
3 weeks ago
This customer service advisor role, based in Luton, is a great opportunity for an individual keen to start a new role ASAP. This role will be varied and will be on an initial temporary basis but could go permanent.
**Client Details**
The client are a public sector and government organisation who are keen to add a new customer service advisor to a great team.
**Description**
Key responsibilities of the customer service advisor include:
- To be the first point of contact and to establish the nature of the communication
- Answering all incoming telephone calls and direct them appropriately
- Providing information to callers
- Checking electronic patient systems
- Entering data onto CRM system
- Effectively manage post
**Profile**
- Excellent accurate keyboard skills
- Excellent telephone skills and manner
- Proficient in the use of IT systems
- Ability to prioritise workload
- Good communication and customer care skills
**Job Offer**
Good working environment
3 months temporary work initially (potential to go permanent)
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