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Void Coordinator

3 months ago


Bath, United Kingdom Places for People Full time

We are Touchstone, we manage a portfolio of properties on behalf of the UK's biggest landlords across the UK.

We want you to join the Places for People Group and the 11,000 other colleagues on our journey; colleagues who have helped to build, manage, maintain places that people are proud to call home and stay active in. How do we do all this? We surround ourselves with customer focused people, driven people and supportive people. Our people live and breathe our SPIRIT values; we are the place for spirited people.

**More about your role**

You will have to proactively manage a portfolio of properties which are to be marketed for let, ensuring that client, company and statutory requirements are always met. You will monitor all your properties closely, review strategies and make recommendations when needed whilst updating the system accordingly.

You will co-ordinate and schedule repair works from receipt of keys to handing back to ready to let, for empty properties (void properties) using either PMD staff and or External Contractors to deliver, in line with agreed timescales and KPI performance.

You will liaise with other staff, raise and process all associated paperwork and update systems accurately to reflect true performance.

The working hours Mon - Thurs 9am - 5.30pm and Fri 9am - 5pm, you will work in the office Tuesdays and Fridays and work from home Monday, Wednesday and Thursdays.

For more information please download our job profile available on our website.

**More about you**

Previous experience within a busy and customer focused environment is essential. You'll consider yourself a skilled communicator that is able to liaise with individuals at all levels, whilst managing a number of tasks and priorities.

You will have basic/moderate Excel skills.

**The benefits**

We are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for. Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include:

- Excellent holiday pay and sick pay
- Pension with matched contributions
- Training
- Extra perks including huge discounts and offers from shops, cinemas and much more.

**What's next?**

If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.