Head of Operations

**Role Purpose**

As part of the Cappagh Browne (CBUL) Senior Leadership team, to lead and manage the Discipline Operation Managers. To work in close cooperation with the Client to deliver the Framework objectives and associated SLA’s including ensuring that we have sufficient accredited and experience (direct and or supply chain) resource that delivers works safely, first time right, on time, and within budget across the IOW, Hampshire, Sussex, and Kent.

**Role Summary**
- To have full understanding our workload/projects
- Ensure sufficient resource to workload/project
- Manage and monitor projects and teams
- Ensure health and safety regulations are followed
- Drive daily performance
- Client liaison and management
- Ensure strong budget control including change management
- Maintain records and ensure that they are on the central SharePoint repository
- Report on progress & performance
- Supporting all functions of the business to work together effectively
- Communicate changes to relevant parties
- Carry out any other duties appropriate to this post

**Key Competencies**

**Personal Attributes**
- Inspire and motivate the team and others by being open, authentic and a genuine leader who is energised by winning as a team
- Ability to manage up and down, to influence customer strategy and execution
- A practical mind to find solutions on the spot, with a curiosity to improve and innovate
- Strong Leadership across safety, quality, and performance.
- Good Communication skills managing meetings and presenting.
- Strong Customer Focus
- Decision Making / Problem Solving
- Analytical thinking
- Dealing with change
- Continuously improving and Innovating
- Strategic and commercial awareness
- Performance driven with outstanding client management

**Experience & Qualification Required**

**Required**
- IOSH Managing Safely
- Good communications skills
- High competence in MS Outlook, Word, Excel, PowerPoint, SharePoint
- Driver’s license

**Desired**
- NEBOSH Construction
- Utility multi-year framework experience in either WasteWater, Water, Electric, or Gas
- Additionally preferable experience if in Reactive Repair and Maintenance Experience
- Deep excavation experience
- Competence with MS Project, Power BI
- High Pressure Jetting
- NRSWA Supervisor

**Desirable Experience**
- Experience in a senior operations management role

**Benefits**
- Competitive Salary
- 25 days annual leave
- Car allowance (if deemed business user) - £7,200 per annum
- Access to Group Pension scheme after completion of probation
- Life Assurance and Critical Illness cover if joining pension scheme
- Healthcare cover for employee and family
- Access to Employee Assistance Programme & Medicash after successful completion of probation
- Continuous Development Opportunities

As an equal opportunities employer, Cappagh Browne is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

**Salary**: From £90,000.00 per year

Schedule:

- Monday to Friday

Application question(s):

- Do you have IOSH in Managing Safety?
- Are you competent in MS Outlook, Word, Excel, PowerPoint and Sharepoint?
- Do you have a NEBOSH in Construction?

**Experience**:

- Senior Operations Management: 10 years (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: On the road