Customer Service Assistant
2 weeks ago
Answering Customer replies on Amazon and Amazon Vendor
- Process customer refunds and managing returns.
- Answering customer calls
- Liaising with warehouse team with all there queries.
- Raising support tickets to enable tracking and resolution of customer requests.
- Investigating and resolving customer complaints then closing support tickets
- Maintaining a database of customer information Escalating inquiries to the appropriate team, when necessary, Checking product or service availability
**Job Type**: Part-time
Part-time hours: 15 per week
**Salary**: From £9.50 per hour
**Benefits**:
- Free parking
Flexible Language Requirement:
- English not required
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Yearly bonus
Ability to commute/relocate:
- Leighton Buzzard: reliably commute or plan to relocate before starting work (required)
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- customer service (required)
Work Location: One location
Reference ID: RAM HR CUSTOMER SERVICES
Expected start date: 28/02/2023
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