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Housing Options Team Assistant
2 months ago
Housing Options Team Assistant- Permanent- Full-Time- £26,291 to £28,496Come and work for an award-winning organisation
We are an ambitious and forward-thinking council. We are committed to making Cheltenham a better place to live and work, enabling communities and businesses to thrive whilst protecting what is good about our town.
- We aim to be an employer of choice where everyone is treated fairly and feels valued and respected. We aim to provide a stimulating and rewarding working environment that encourages our people to work together, provides opportunities for them to reach their full potential and achieve a healthy work/life balance.
Working at Cheltenham Borough Council means working as part of a committed, professional, and friendly team.About the role
- Working as part of the Housing Options Team providing a high quality, customer focused service to the public including providing a comprehensive service to households who are in needing of housing, threatened with homelessness, or who are homeless.
- You will be the main point of contact for Homeseekerplus enquiries.
- The focus of the job will be providing administrative support to the Housing Options Team, maintaining the housing register (homeseekerplus), and provision of key data and performance reports across the team.
- Acting as the first point of contact for enquiries from customers and triaging who is best place to assist.
- We reserve the right to close this vacancy sooner than the closing date.What can we do for you...
- An excellent pension scheme. You will be eligible to join the Local Government Pension Scheme (LGPS).
- A generous holiday entitlement of 26 days rising to 31 days after five years. Part-time employees receive a pro rata entitlement of 26 days.
- A flexible and agile working environment. We aim to provide opportunities to work from home or elsewhere and offer flexibility in working hours.
- A comprehensive programme of learning and development.
- Two days paid time off for volunteering.
- Enhanced maternity and paternity schemes.
- An employee counselling service.
- Free eye tests (for some posts) and contribution towards the cost of glasses.
- A cycle to work scheme.
- Low-cost town centre parking for some jobs, depending on work location.
- A commitment to employee wellbeing.
Applications- We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment.Closing date
- Mon, 27 May 2024
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