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Customer Representative
3 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Representative. As a Customer Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met.
**Responsibilities**:
- Analyze customer inquiries and provide appropriate solutions or recommendations
- Handle incoming phone calls and respond to customer inquiries in a professional and courteous manner
- Resolve customer complaints or issues with patience and empathy
- Maintain accurate records of customer interactions and transactions
- Collaborate with other team members to ensure customer satisfaction
**Requirements**:
- Excellent phone etiquette and communication skills
- Strong attention to detail and problem-solving abilities
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Join our team as a Customer Representative and be part of a dynamic company that values its employees.
**Salary**: From £24,241.92 per year
**Benefits**:
- Company events
- On-site parking
- Paid volunteer time
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Liverpool: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 09/04/2024