Professional Services Consultant

2 months ago

London, United Kingdom Mimecast Full time

You will continuously work with customers to implement and optimize Mimecast through post-sales, handling data migration projects while delivering customized training. While supporting customers, engage with various internal Mimecast teams to ensure that technical challenges are handled quickly and appropriately. You will also be required to deliver ad-hoc consultancy days across the new and existing customer base.

Key Responsibilities
- Assist Customers with implementing the Mimecast Service across the EMEA region
- Develop and deliver customized training covering Administration, End user tools, and eDiscovery along with new features
- Escalation and tracking of issues raised with the Mimecast Support Team Escalation and tracking of feature requests raised with Mimecast Product Development
- Recognize upsell opportunities for additional products and services
- Support pre-sales calls to discuss Mimecast Professional Services and product features
- Develop Professional Services proposals and Statements of Work
- Engage with cross functional teams to meet customer’s needs
- Assist with the upskilling and onboarding of newer team members
- Accept and deliver more complex projects with large customers

Essential Skills and Experience
- Strong technical skills specifically in operating systems, desktop deployment, system administration and/or technical architecture
- Comfortable with developing pre-sales and project deliverables using MS Office products such as Word, PowerPoint, Excel, and Visio
- Exposure to scripting technologies such as PowerShell, VBScript and C#
- Ability to successfully articulate technical solutions
- Demonstrate ability in customer-facing positions, preferably as a professional services consultant
- Strong analytical skills regarding technical and project management issues
- Excellent communications and interpersonal skills, including ability to interact and communicate with all levels of personnel, internally and externally, including C-level staff

**Qualifications**:

- MCSE or equivalent is a plus however not essential
- Other Vendor Certifications in other Archiving or Gateway Security Platforms

Why Mimecast?

We’re fast thinking. We go big to reach our cyberattack-disrupting goals. And we do what we need to protect the world of business from getting important (and potentially compromising) data stolen. We never leave anyone behind. We deliver quickly - and outstandingly. We’re big on honesty because it makes us better. We’re empowered by our mission. And if cybercriminals have a good day, we work twice as hard to make the rest of their days a nightmare. That’s The Mimecast Way.

And the Mimecast way is also a hybrid-working way. We empower our people to balance their time between home and the office in a way that works best for them, their team, and our stakeholders.

Become a Mimecaster and put corporate data under your protection. Fill our teams with respect. And bring cybercrime-obstructing energy to your work. Be passionate. Be powerful. Be alive with purpose.

DEI Statement

Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone - unless they’re a cybercriminal, of course.

We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.

  • Professional Services Consultant

    3 days ago

    London, United Kingdom Principal I Ltd Full time

    Location: Horsham, West Sussex Strictly no agenciesAn excellent opportunity for a Professional Services Consultant to join this leading supplier of managed IT, unified communications and print services to the SME and charitable sectors. 4th Platform are seeking a pre-sales professional with experience in customer-facing roles who has knowledge of managed IT...

  • Professional Services Consultant

    2 days ago

    London, United Kingdom Principal I Ltd Full time

    Location: Horsham, West Sussex Strictly no agenciesAn excellent opportunity for a Professional Services Consultant to join this leading supplier of managed IT, unified communications and print services to the SME and charitable sectors. 4th Platform are seeking a pre-sales professional with experience in customer-facing roles who has knowledge of managed IT...

  • Professional Services Consultant

    1 day ago

    London, United Kingdom Fortinet Full time

    **Professional Services Consultant** **Location**:United Kingdom - London, Reading, Edinburgh and Remote considered This is a technical role, providing post-sales consulting in the security industry. The Professional Services Consultant works with clients and partners remotely and/or onsite on engagements of high complexity. The consultant has demonstrated...

  • Professional Services Consultant

    2 days ago

    London, United Kingdom Fortinet Full time

    Professional Services ConsultantLocation: United Kingdom – London, Reading, Edinburgh and Remote consideredThis is a technical role, providing post-sales consulting in the security industry. The Professional Services Consultant works with clients and partners remotely and/or onsite on engagements of high complexity. The consultant has demonstrated his/her...

  • Associate Professional Services Consultant

    2 weeks ago

    London, United Kingdom in Newbury Full time

    5 Associate professional services consultant jobs in Greater London Associate Professional Services Consultant LexisNexis Risk Solutions Posted today Associate Professional Services Consultant Greater London, London LexisNexis Risk Solutions Posted today Job Description Associate Professional Services Consultant About the Business : LexisNexis Risk...

  • Professional Services Consultant

    6 days ago

    London, United Kingdom Orbus Software Full time

    As a member of the Orbus Professional Services Team North Americas, your primary focus will be to engage in consultancy services for existing and new customers. Reporting to the Professional Services Manager NAM, you will be part of a dynamic, global and supportive team. Core Responsibilities: Provide support, and guidance to our customers during their...

  • Professional Services Consultant

    1 week ago

    London, United Kingdom Orbus Software Full time

    As a member of the Orbus Professional Services Team North Americas, your primary focus will be to engage in consultancy services for existing and new customers. Reporting to the Professional Services Manager NAM, you will be part of a dynamic, global and supportive team. Core Responsibilities: Provide support, and guidance to our customers during their...

  • Professional Services Consultant

    2 days ago

    London, United Kingdom Orbus Software Full time

    As a member of the Orbus Professional Services Team North Americas, your primary focus will be to engage in consultancy services for existing and new customers. Reporting to the Professional Services Manager NAM, you will be part of a dynamic, global and supportive team. Core Responsibilities: Provide support, and guidance to our customers during their...

  • Professional Services Consultant

    1 week ago

    London, United Kingdom Traackr, Inc Full time

    Traackr is a global SaaS technology company providing a data-driven influencer marketing platform that marketers use to optimize investments, streamline campaigns, and scale programs. Our customers range from some of the world’s largest companies in the beauty and personal care space to digitally native indie brands, which have all made influencer...

  • Professional Services Consultant

    6 days ago

    London, United Kingdom Traackr, Inc Full time

    Traackr is a global SaaS technology company providing a data-driven influencer marketing platform that marketers use to optimize investments, streamline campaigns, and scale programs. Our customers range from some of the world’s largest companies in the beauty and personal care space to digitally native indie brands, which have all made influencer...

  • Professional Services Consultant

    2 days ago

    London, United Kingdom Traackr, Inc Full time

    Traackr is a global SaaS technology company providing a data-driven influencer marketing platform that marketers use to optimize investments, streamline campaigns, and scale programs. Our customers range from some of the world’s largest companies in the beauty and personal care space to digitally native indie brands, which have all made influencer...

  • Professional Services Consultant

    2 days ago

    London, United Kingdom Traackr, Inc Full time

    Traackr is a global SaaS technology company providing a data-driven influencer marketing platform that marketers use to optimize investments, streamline campaigns, and scale programs. Our customers range from some of the world’s largest companies in the beauty and personal care space to digitally native indie brands, which have all made influencer...

  • Professional Services Consultant

    7 hours ago

    London, United Kingdom Traackr, Inc Full time

    Traackr is a global SaaS technology company providing a data-driven influencer marketing platform that marketers use to optimize investments, streamline campaigns, and scale programs. Our customers range from some of the world’s largest companies in the beauty and personal care space to digitally native indie brands, which have all made influencer...

  • Professional Services Consultant

    1 week ago

    London, United Kingdom Fortinet Full time

    Fortinet Fortinet delivers cybersecurity everywhere you need it. We secure the entire digital attack surface from devices, data, and apps and from data center to home office. View company page Location: United Kingdom – London, Reading, Edinburgh and Remote considered This is a technical role, providing post-sales consulting in the security...

  • Professional Services Consultant

    2 days ago

    London, United Kingdom Fortinet Full time

    Fortinet Fortinet delivers cybersecurity everywhere you need it. We secure the entire digital attack surface from devices, data, and apps and from data center to home office. View company page Location: United Kingdom – London, Reading, Edinburgh and Remote considered This is a technical role, providing post-sales consulting in the security...

  • Professional Services Consultant

    6 days ago

    London, United Kingdom Fortinet Full time

    Fortinet Fortinet delivers cybersecurity everywhere you need it. We secure the entire digital attack surface from devices, data, and apps and from data center to home office. View company page Location: United Kingdom – London, Reading, Edinburgh and Remote considered This is a technical role, providing post-sales consulting in the security...

  • Professional Services Consultant

    2 days ago

    London, United Kingdom Fortinet Full time

    Fortinet Fortinet delivers cybersecurity everywhere you need it. We secure the entire digital attack surface from devices, data, and apps and from data center to home office. View company page Location: United Kingdom – London, Reading, Edinburgh and Remote considered This is a technical role, providing post-sales consulting in the security...

  • Professional Services Consultant

    2 weeks ago

    London, United Kingdom Asite Full time

    **Position**: Professional Services Consultant **Location**: London, UK We at Asite are looking to fill key roles to join our team to support our delivery in the London team. We are looking for highly motivated individuals with an understanding of Cloud-based and Software as a Service solutions to join our Professional Services department. This is an...

  • Professional Services Consultant

    1 month ago

    London, United Kingdom Nexthink Full time

    **Company Description** Hi, we’re Nexthink. We’re not just the leader in the digital employee experience category, we invented the category. Our solutions combine real-time analytics, automation and employee feedback across all endpoints to help IT teams delight people at work. Our cloud-native platform pinpoints issues and solutions, automates response,...

  • Professional Services Consultant

    1 week ago

    London, United Kingdom Orbus Software Full time

    As a member of the Orbus Professional Services Team North Americas, your primary focus will be to engage in consultancy services for existing and new customers. Reporting to the Professional Services Manager NAM, you will be part of a dynamic, global and supportive team. Provide support, and guidance to our customers during their onboarding phase - to...