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Receptionist (Part-time)

5 months ago

Brentwood, United Kingdom Primary Care Careers Full time

**About the Role**:

Beechwood Surgery is a large, busy surgery based in Brentwood, Essex, with excellent transport links by rail and road, as well as an onsite car park. We are looking for 2 well organised and reliable individuals, who enjoys interacting with people on the phone and face to face, to join our team as a part-time receptionist.
The roles are offered on a part time basis, working a minimum of 3 days, 18 hours per week

**Responsibilities**:

- Answer telephone calls and book appointments with the appropriate member of the clinical team as required.
- Answer, navigate and forward incoming phone calls.
- Greet and welcome patients when the visit the surgery.
- Direct visitors to the appropriate person and room as required.
- Receive, sort and distribute daily mail/deliveries.
- Maintain office security by following safety procedures and controlling access via the reception desk.
- Update calendars and schedule meetings.
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.

Ideally applicants have previous experience of working in a GP surgery reception team; experience of using SystmOne is desirable and proven strong communication skills are essential.

**About Us**:

- We are a progressive forward-thinking surgery and our receptionists provide an important link for patients with the practice and are the initial contact point for general enquiries. They can provide basic information on services and results as well as direct patients to the right person. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.The practice is led by five GP Partners, and supported clinically by two salaried GPs, four Clinical Pharmacists, Physicians Associate, three Nurses and a Health Care Assistant. The clerical team consists of a Practice Manager, five admin assistants, two secretaries and a team of receptionists.

**Disclosure and Barring Service Check