Concierge Supervisor

2 months ago


London, United Kingdom One Hundred Shoreditch Full time

Located in a prominent position on Shoreditch High Street, One Hundred Shoreditch has 258 bedrooms, five restaurants and bars including a breakfast restaurant, a destination cocktail bar and a rooftop bar and terrace, offering panoramic views over East London.

The Concierge and Guest Engagement Supervisor will support in overseeing the Guest Engagement department, and make sure all guest requests are handled efficiently whilst also providing tailor-made recommendations and giving proper attention to personalising our guests’ experiences. The role requires dedicated efforts to connect with our neighbourhood partners and build on these relationships, to really be ‘in-the-know’ of all happenings in the area whether for local activations, workshops, or any new openings. The Concierge and Guest Engagement Supervisor will need to continuously build on their black book of local partners and suppliers, to expertly assist guests with all travel itinerary needs and provide them with the best possible experiences throughout their guest journey.

**Salary**: £ 26,788 per annum

This is an opportunity to make your mark on Shoreditch. As a team we love to have fun, with a focus on our wellbeing at the heart of everything we do. In addition to a competitive salary, we offer a range of benefits that include:

- Competitive annual salary
- Guest experience including dinner and drinks
- Five complimentary nights a year at any of our hotels
- Friends and family discounts across our hotels
- 50% discount in our restaurants and bars
- Contribution towards Health Cash Plan
- Life Assurance
- Length of service incentives (additional holiday)
- Bespoke training programmes
- Free meals on duty
- Incentives such as Ride-to-Work and season ticket loan
- Quarterly employee award ceremony and company staff parties
- Perkbox offering retail discounts
- Employee assistance programme

Location: London


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