Resident Liaison Officer
2 weeks ago
We are currently seeking to recruit a Resident Liaison Officer (RLO) to supplement our refurbishment bid team on a project in Gloucester within the Midlands region.
As an Investors in People Gold award employer, Lovell is the UK’s leading provider of mixed tenure affordable homes and has a reputation for innovation and excellence in the delivery of high-quality housing development and regeneration projects.
The Lovell culture is one that has been successful for many years. It is based on empowering staff to make decisions at a regional and local level. At Lovell, all our staff work as one to achieve our goals making it a great place to work.
The RLO is responsible to provide an exceptional customer experience for residents, clients, and other stakeholders on refurbishment projects. And to provide a dynamic customer care service; anticipate customer needs and ensure positive touch points throughout the customer journey.
You should be a confident, enthusiastic, personable individual, able to work well with others, be thorough and pay attention to detail; remain patient and have an ability to remain calm in stressful situations. The ability to communicate courteously with customers in person and by telephone is essential.
Experience within housebuilding or a related industry would be advantageous.
Closing date: 30 May 2023
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Found in: Whatjobs ES C2 - 6 days ago
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