Bookkeeper/administration

3 weeks ago

Waterlooville, United Kingdom Dennison Doors Full time

**Key responsibilities and duties**:

- Collection of all debts more than 30 days overdue
- Send weekly reminder letters for overdue debt
- Develop and maintain a debtor escalation process
- Aged debt reporting with responsibility of reducing debtor days
- Liaise with credit agency when all internal routes of collection have been exhausted
- Put accounts on stop as and when required
- Sales invoice query resolution with customers, members of staff and provide duplicate invoices when required
- Co-ordinate customer credit or refunds when required and if authorised
- Be cross trained and provide support and cover for the Helpdesk
- General office admin duties as required by Finance Manager / Director
- Inputting supplier invoices and checking statements

**Key skills**:

- Knowledge of QuickBooks Online will be considered an advantage, experience with other accounting packages will also be considered
- Professional in their approach to dealing with issues and employees
- Appreciation of confidentiality and discretion
- Strong organisational or administrative skills with attention to detail and a methodical approach
- Focused on delivering outstanding customer service
- IT literate and an comprehensive understanding of Windows based programmes to include Word, Excel and Outlook is essential
- The ability to communicate clearly and confidently with a range of people, both on the phone and face-to-face
- Strong teamwork skills essential

**General**:

- All enquiries should be handled promptly and accurately
- Any other tasks which can reasonable be performed as requested by the Director / Operations Manager

**Job Types**: Part-time, Permanent

**Salary**: £23,500.00-£26,500.00 per year

Expected hours: 20 per week

**Benefits**:

- Casual dress
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Customer service: 2 years (required)
- accounting: 5 years (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: BKCS23

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