Customer Relations Manager

2 weeks ago


Waterlooville Hampshire, United Kingdom Hays Full time

Are you looking to join a rapidly growing, dynamic, and commercially savvy Accountancy Practice where there's no such thing as a silly question? By combining our traditional values with modern thinking our team of Accounting, Bookkeeping and Payroll professionals proudly set the standard for what modern small business accounting support should look like. To prepare, send and submit accounts & tax returns for our clients, including Sole Traders, Partnerships and Limited Companies.
- To communicate with clients via phone, email, social media and in person, including chasing records
- To onboard new clients and integrate them into your portfolio - this will include bookkeeping, compliance etc to then be handed over to the relevant department.
- To assess and advise clients on their tax position. To optimise and plan the tax efficiency of clients.
- To complete, review and prepare bookkeeping, VAT returns and CIS.
- To maintain electronic filing of books and records both internally and management of client administration and records.
- To participate in activities necessary to support the smooth running of the office environment.
- Internal and external training e.g., client bookkeeping training and as applicable as per our company values.
Must be able to prepare accounts & tax returns for clients, including Sole Traders, Partnerships and Limited Companies.
- Experience utilising Xero, QuickBooks, DEXT and Free Agent. (Skills Able to navigate Microsoft packages, specifically Word and Excel.
- Effective at time management with the ability to work to tight deadlines.
- Confidently able to provide advice and make recommendations to clients, taking care to break down complex information in such a way as to help with understanding in both written and verbal communication.
- A fun and outgoing attitude with a desire to support the growth of a thriving business, whilst enjoying professional growth at the same time.
Flexible and Hybrid Working
- Onsite parking
- Excellent career progression
- Private GP and medical service, pension, life assurance, 20 days hol + bank hols
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk



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